ANGELO GAYLORD P. BERNAL

U-**** España Grand Residences, Tolentino St., Sampaloc, Manila

Mobile: +639*********

Email: actjmf@r.postjobfree.com

OBJECTIVE

To obtain a position in a globally competitive company where I can develop my customer service skills and build camaraderie in a diverse workforce of a multicultural organization that would deliver an exceptional performance in the travel and hospitality industry.

EDUCATIONAL BACKGROUND

Bachelor of Science in Hotel Restaurant and Institution Management

De La Salle College of Saint Benilde

Taft, Manila

Academic Year 2006-2011

WORK EXPERIENCE

AirAsia Berhad

Kuala Lumpur International Airport 2, Sepang, Selangor, Malaysia

July 01, 2013 – September 14, 2015

Cabin Crew - Airbus 320

Southeast Asian Airlines Inc., Philippines (SEAIR)

Diosdado Macapagal International Airport, Pampanga

June 28, 2012 – March 30, 2013

Cabin Crew – Airbus 319/320

The Greenbrier Resort

White Sulphur Springs, West Virginia, USA

September 2010-January 2011

Line Cook

The Grand Hotel

Makinac Island, Michigan, USA

April 2010-September 2010

Line Cook

TRAINING AND SEMINARS ATTENDED

Seaman Basic Training

Magsaysay Training Center

6th Floor Times Plaza Bldg., UN Ave. corner Taft Ave., Ermita, Manila, Metro Manila

October 5, 2014- October 14, 2015

Culinary Arts Program

Center for Culinary Arts- Culinary Education Foundation

287 Katipunan Ave., Project 4, Quezon City, Metro Manila

January 29, 2016-present

SUMMARY OF QUALIFICATIONS

Positive team player with an excellent work ethic; ability to stay composed and focused under pressure; ability to handle difficult customers firmly and politely; commitment in providing quality customer service; flexible in any work schedule; knowledgeable in Navitaire reservation and passenger service system (Skyport and Syspeed); proficient in Microsoft Office Programs

PERSONAL INFORMATION

Birthday: April 10, 1989

Birthplace: Manila

Nationality: Filipino

Height: 180 cm

Weight: 70 kg

Religion: Roman Catholic

REFERENCES

Vincent Jonathan Marquez-Bay

Air Asia Berhad (Flight Attendant Executive)

actjmf@r.postjobfree.com

+601********

Maryjane Mendoza Bermundo

Air Asia Berhad (Safety Examiner)

actjmf@r.postjobfree.com

+601********

Katrina Mae Coro

Air Asia Philippines (Ground Services Manager)

actjmf@r.postjobfree.com

+639*********

Contact this candidate