Field Service Technician

David M. Bollinger

*** ******* ***.

York, Pa.***04

Phone 717-***-****) Email (bollinger.dm50@yahoo. com)

Objective:

To secure a challenging career in the electro-mechanical equipment maintenance and repair industry where I can apply my analyzing, repairing, testing, and maintaining skills and experiences to optimize customer satisfaction.

Qualifications:

In-depth experience of installing, evaluating, maintaining and repairing of alignment, tire changers, wheel balancers and brake systems, Freon recovery/recharge units, and coolant, fuel, oil and transmission flush machines, all while working independently.

Detailed knowledge of cutters, trimmer, folders, inserters, booklet-makers, binders, punches, drills, and shedders.

Thorough knowledge of mechanical and electrical trouble-shooting, use of programmed testers, ohm-volt meters, wiring diagrams, schematics and all required hand-tools, and precision test equipment, along with lift trucks, and specialized loading, and test equipment.

In-depth knowledge in assembling and maintaining high-density movable storage systems

Other skills include test development and evaluation; equipment acquisition and accountability; file management and distribution.

Accomplished in all operating systems from MS-Dos through XP and Microsoft Office 97 software.

Top secret clearance

A+ Hardware/Software Certification

Network+ Certification

Experiences:

Field Service Engineer, Wincor- Nixdorf, Austin, Texas. 7/2010 – Present

Inspect, evaluate, repair, and maintain all Automated Teller Machines (ATM) for notable financial institutions located in a 10 county area.

Assist in upgrades, installs, and vendor meets

Maintain company vehicle, manage parts inventory, coordinate with Senior Engineers and Area managers

Field Service Technician, LES Laundry Equipment Services, Berkeley Springs, WV. 2/2009 – 8/2009

Evaluate, repair, inspect and maintain, all electrical and gas powered commercial laundry equipment used by hospitals, care facilities, sports centers, hotels and commercial laundry facilities.

Assist in setup and installation of new and remodeled commercial facilities.

Maintain company van and manage parts and equipment

Field Service Technician, SNAPON EQ. SERV., Conway, Arkansas, 7/2004 – 1/2009

Analyze, repair, test and perform preventative maintenance, setup and installation procedures on all Snap-On Inc. undercar and underhood machines/products in an area covering 15 counties, and independently.

Inventory control of all assigned parts and related equipment along with maintaining company van.

Analyze and repair all assigned (mainly Dell) computer systems to include all hardware replacement and software, reimaging of hard drives and performing all upgrades (software/hardware) controlling alignment and analyzer machines. Software to include Windows DOS to XP and Linux operating systems.

Senior Field Service Technician, BRC HARRIS Inc., Englewood, Colorado, 11/2000 –6/2004

Setup, installation, evaluate, repair and maintain all paper finishing equipment, i.e. cutters, booklet-makers, binders, shredders, drills, folders, trimmers, collators, and other graphic/print equipment located at customer sites covering Colorado. Performed duties independently.

Supervised and performed the installation of stationary and movable file storage system

Class 2 Mechanic, Inserting Department, U.S.A. Direct Mail Manufacturing, Emigsville, Pennsylvania, 11/1995 – 11/2000

Performed product setups IAW customer specifications and monitored all assigned machines for the inserting and folding departments ensuring full production.

Analyzed, repaired, rebuilt, and maintained 50+ Honeywell units.

Aircraft Armament System Technician, Expeditor, Instructor, U.S. Air Force, Texas, Colorado, Florida, United Kingdom, Utah, New Mexico, 5/1977 – 6/1995

Assemble/disassemble subassemblies, install/remove support equipment, load/unload munitions on all assigned fighter aircraft.

Analyze, repair, and maintain all major and subassemblies associated with fighter aircraft armament systems.

Inventory, tool and parts control.

Managed all armament system activities, developed work plans and workflow procedures.

Education:

6/2003 – 12/2004, Professional Electronics Specialist Program, "The School of Electronics (Home Study), Career

Development Institute, Norcross, GA. 30092. Diploma.

Instruction covered topics from basic electrical theory to troubleshooting and repairing analog/digital components to circuit board repair.

7/1994, Total Quality Management Course

Military/Business Problem Solving Analysis, Flow Charting, Pareto Charting

4/1986 – 4/1997, COMMUNITY COLLEGE OF AIR FORCE

Associates of Science Degree -Aircraft Armament Systems Technology

5/1988 – 6/1988, UNIVERSITY OF MARYLAND

Introduction to Computers

511983 - 411986, PROFESSIONAL MILITARY EDUCTION -Florida, Utah, UK

Communication; Counseling; Managerial, Supervisory, Psychology, Reading, Writing, Speaking

Achievements:

Customer Commendation Letter, February 2004

Performance Bonus,, December and March 2001

U.S. Air Force Commendation Medal- exceptional meritorious service 8/86- 3/93 Performance Evaluation - seventeen excellent or outstanding reports with three outstanding instructor evaluations

Letters of Achievement -Five for exception performance of duty

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