Computer Help Desk

Gaurav Yadav

**,**** *****.

Distt.- Ambala cantt-133001 (Haryana)

Email: actje2@r.postjobfree.com

actje2@r.postjobfree.com

Mob no:-895*******

CURRICULUM VITAE

JOB OBJECTIVE

Seeking a challenging professional environment where I can enlarge my knowledge repertoire and utilize my capabilities & energy to the best.

WORKING EXPERIENCE

1. Company Name : Punjab College of Engg. And Technology

Position Title : Technical Assistant

Specialization : IT/Computer - Network/System

Industry : Education

Date Joined : june2005 (Till To Date)

2. Company Name : “indica computer” Ambala cantt

Position Title : Hardware Engineer

Specialization : IT/Computer - Network/System

Duration : One Year

Description : It is computer hardware shop.

RESPONSIBILITIES :

Network Administration ( Win2000&Win2003 Server. ) maintaining maximum server uptime.

Troubleshooting and Help Desk activities for day-to-day problems in computer Hardware and Software.

Designing and Implementation of LAN in Novell 4.11, WinNT, Win2000 of the clients which were supplied by my company, the whole setup or were under maintenance contract with my company.

Server Administration maintaining maximum uptime.

Providing onsite Technical Support for Hardware/ Network troubleshooting.

Providing professional assistance for problems and issues either by telephone, email, fax or any other defined methodology.

Problem Solving and Responding to customer’s needs

EXPERIENCES GAINED :

System Administration and Networking support on Windows 2000 Server & Windows 2003.

File/Print/Terminal Server and Workstation performance optimization, repair and configuration

Designing of structured LAN at various cities locating using Ethernet switched and hubs under Windows 2000 & 2003 using TCP/IP

Excellent organizational and motivational skills

Installation, building, upgrading and troubleshooting servers and workstations in WinNT, Win2000.

Planning and execution of new implementations and up gradations.

Troubleshooting and Help Desk activities in computer Hardware and Software.

Work Description

Managing Hardware Firewall (Watch guard Firebox - X550E) & Policies

Managing L3 & L2 Switches

Managing VLANS

Managing Wi-Fi network of the Campus (Controller Based)

Managing Domain Server

Managing Update Server

Managing nearly 650 Thin Clients, all based on different platforms.

Handling & Resolving any kind of System or Network Issues.

Managing other servers like Windows Terminal Servers, DNS Server, DHCP Server & FTP server.

Managing Cameras & DVRs.

Managing & updating group's websites.

Managing & updating group's email facility.

Managing, updating & promoting the group on several social media platforms like Face book, Wikipedia etc.

Managing the ERP server of the campus & administrating the database for the same.

Responsible for dealing with vendors for IT procurement.

KEY SKILL

Network administration, Help desk management, Technical/user support, system/computer lab design, hardware and software troubleshooting, Server and LAN optimization.

Expertise in Remote Booting of Win2000 using Enjay Thin Client LAN cards.

Basic knowledge of Linux Operating System.

Have worked on branded systems such as DELL, HP, HCL, WIPRO, ACER, ZENITH, PCS desktops and note nooks.

EDUCATIONAL QUALIFICATION

Level : One year diploma in computer hardware

Networking & MCSE,CCNA

field of study : Bright computer center & et&t

Located In : India

Level : BCA (pursuing)

Institute/ University : NIMS (National Institute Of Medical Science )

Jaipur,Rajasthan

Level : 10+2

Institute/ University : D.A.V Senior Secondary School Examination (10+2)

Haryana Board, Bhiwani .

Level : Matric

Institute/ University : D.A.V Sr.Sec.High School, Ambala Cantt.

Located In : India

PERSONALITY TRAITS

Strengths : Diligent, positive attitude, good communication skills,

Self-motivated can work well independently or in a group,

used to work in pressure.

Interest & Hobbies : Listning music, Net Surfing, wildlife photography

PERSONAL INFORMATION

Name : Gaurav Yadav

Father’s Name : Shambu Nath

Date of Birth : 17 Sep1984

Sex : Male

Nationality : Indian

Marital Status : Unmarried

Languages Known : Hindi, English & Punjabi

Address : #27/Deep Nagar Ambala Cantt(Haryana)

Telephone : 895*******

(Gaurav Yadav)

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