CURRICULUM VITAE
GENERAL INFORMATION
Name : Nagamani Karri
Gender : Female
Nationality : Indian
Foreign Language Proficiency : English
Mobile Number : +62-855*******
SUMMARY OF QUALIFICATIONS
Involved in IT implementation for more than 7 + (Seven) years hands on experienced with touch of leadership
Experienced in implementing middleware technologies and products to integrate diverse system, especially in Oracle ADF (Application Development Framework)
Having a knowledge and skill of WebMethods by Software AG and involved as Java and PL/SQL Programmer.
Experienced in Oracle 10g Database / Oracle 11g Database
Experienced in Oracle JDeveloper Studio 11.1.2.3.0
Experienced in working on Business Process Management and Portal (Sharepoint and Web Center).
Has end to end experiences in IT implementation Projects, implementing in Telecommunication, Otomotif, Developer and other industries.
Has been involved in Oracle Siebel latest-technology projects that make her an IT-expert.
Excellent analytical and technical skills with supporting interpersonal skills.
Well acquainted with the all phases of Project Life Cycle, Testing types and Software Development Life Cycle
An enterprising individual with good interpersonal skills analytical, comprehensive problem solving abilities
Exposed to multi-cultural work environment (through regular interaction with the U.S. counterparts)
Flexible & capable to focus on multiple priorities and to organize work to be completed on time with quality
Willingness to learn and ability to absorb training quickly
Responsible to understand and document testing requirements, create and review test cases, execute and submit test reports to stake holders.
Understand and analyze Functional, Technical requirements of the project.
Knowledge in Analysis of Defect severity
Creates Test Strategy and Test Approach document for releases, gets it reviewed by required stake holders and keeps updating these documents as and when the changes are required.
Create reports and create testing metrics as requested by senior management.
Ensure Exit Criteria is met and communicates the same to required stake holders. Creates and Signs-off on Test Closure Form.
Proficient in bug-tracking tool
Provides training sessions, orientation presentations and classroom talks regarding available
Involved in Performance testing
Having knowledge in Automation testing tools like QTP,Winrunner and selenium IDE
Easily adaptable to rapidly changing work demand
PROJECT EXPERIENCE
Project Name: Bank Danamon - Eureka Enterprise upsale-cross sale marketing
campaign (Jakarta, Indonesia)
Role: Project Manager
Period : March 2015 - December 2015
Project Description:
Design and implement personalized IBM EMM campaigns(Former IBM Unica), deliver
them through multiple channels (both outbound and inbound), analyze their
Performance, and then fine-tune and modify your marketing for maximum return on
Investment.
Responsibilities:
Creating and executes project work plans and review as appropriate to meet changing needs and requirements.
Identifying resources requirement and assigns individual responsibilities.
Managing day-to-day operational aspects of a project and scope.
Focusing on the details on the deliverables prepared by team before passing to client.
Effectively applying Phincon methodology and enforces project standards.
Minimizing exposure and risk on project.
Ensuring completion of project documents and stored appropriately.
Facilitating team and client meetings effectively.
Provided technical support to the client and ability to troubleshoot solution problems.
Subject Matter Expert on product and integration process of UNICA.
Design and develop Single cif concept.
Assist clients with day-to-day process improvemention.
Accountable for success of solution and acceptance by customers.
Project Name : PT. Indosat Tbk.
CWIO Integrated CRM Project (Jakarta, Indonesia)
Role: Project Manager
Period :August 2014 - March 2015
Project Description:
Core of Business : Telecomunications
Siebel eCommunications Oracle is implemented in order to develop corporate CRM system, CRM Asset Management Account and Contact Management or we called the system with CATALIS SYSTEM.
Solutions / tools :
Siebel eCommunications Wireless 7.8
Siebel Tools 7.8
SoapUI
Toad for Oracle
Responsibilities:
Creating and executes project work plans and review as appropriate to meet changing needs and requirements.
Identifying resources requirement and assigns individual responsibilities.
Managing day-to-day operational aspects of a project and scope.
Focusing on the details on the deliverables prepared by team before passing to client.
Effectively applying Phincon methodology and enforces project standards.
Minimizing exposure and risk on project.
Ensuring completion of project documents and stored appropriately.
Facilitating team and client meetings effectively.
Provided technical support to the client and ability to troubleshoot solution problems.
Subject Matter Expert on product and integration process of UNICA.
Assist clients with day-to-day process improvemention.
Accountable for success of solution and acceptance by customers.
Project Name : PGN
Siebel Energy Implementation Project - Enterprise Business System Enhancements Oracle (Jakarta, Indonesia)
Role: PMO
Period : June 2013-July2014
Project Description :
Core of Business : Energy
Siebel Energy Enterprise Business System Enhancements Oracle is implemented in order to develop Account and Contact Management, Contract Management, Billing and Cash Receipt, CRM Asset Management, Siebel Wireless, and Sales Analytics (OBIEE).
Solutions / tools :
Siebel eCommunications Wireless 7.8
Siebel Tools 7.8
SoapUI
Toad for Oracle
Responsibilities:
Successful administration of project management framework, processes, and tools
Collation of status reporting across multiple programs and business functions
Effective tracking and communication of project status and metrics
Support the creation and improvement of processes and procedures
Act as a reference point for PMO queries and information and an advocate for best practices in project management
Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects including budgets, margin, resourcing, delivery parameters.
Develop positive relationships with managers and staff to enable the PMO to provide support including facilitation, tracking and reporting on projects, and training
Assist in managing enterprise level resource allocation, including adjustments based on emerging business
Project Name :PT. Natrindo Telepon Seluler (AXIS Mobile)
PostPaid Billing System Project (Jakarta, Indonesia)
Role: PMO
Period : July 2012-June2013
Project Description :
Core of Business : Telecomunications
Customization and Integration of EAI, Siebel CRM and IVR in PT. Natrindo Telepon Seluler (AXIS Mobile), a national GSM and 3G cellular service provider in Indonesia. AXIS provides innovative and affordable voice, SMS, MMS, data, and video services to subscribers based on GSM and 3G/UMTS technology. PhinCon work in partnership with Huawei for Natrindo Telepon Seluler (AXIS Mobile) postpaid billing system. PhinCon’s role is to provide CRM Solution and system integrator of postpaid billing system.
Solutions / tools :
Siebel eCommunications Wireless 7.8
Siebel Tools 7.8
SoapUI
Toad for Oracle
Responsibilities:
Successful administration of project management framework, processes, and tools
Collation of status reporting across multiple programs and business functions
Effective tracking and communication of project status and metrics
Support the creation and improvement of processes and procedures
Act as a reference point for PMO queries and information and an advocate for best practices in project management
Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects including budgets, margin, resourcing, delivery parameters.
Develop positive relationships with managers and staff to enable the PMO to provide support including facilitation, tracking and reporting on projects, and training
Assist in managing enterprise level resource allocation, including adjustments based on emerging business
Project Name :SNAPFISH
Client : HP, USA.
Role: Business Analyst
Period : April-2008 to March-2009
Project Description :
Environment : Java, TOAD, Windows
Testing Tools : Manual Testing, Team Track, F-Secure,Selenium-IDE
Snapfish is a leading online photo service (www.snapfish.com) with more than 50 million members and one billion unique photos stored online. Snapfish enable our members to share, print and store their most important photo memories at the lowest prices-online or off. Snapfish offers professionally-developed digital camera prints, free online photo sharing, unlimited online photo storage, and a variety of personalised photo products, ranging from calendars, mugs and mousepads, to books, puzzles and teddy bears.
Responsibilities:
Involved in study/analysis of business functional specifications document
Understand, document and review test cases, execute and submit test reports to holders.
Execution of the Test Cases and generating Reports
Reviewing & Updating the test cases as per changes in features proposed for release
Managing and monitoring test plan execution with other team members
Participating in weekly review meetings for reporting project status
Project Name : WAL-MART
Client: San Francisco,CA
Role: Business Analyst
Period : November-2007 to March-2008
Project Description:
Environment : Java, TOAD, Windows
Testing Tools : Manual Testing, Team Track, Unix Testing, F-Secure
Wal-Mart (www.walmart.com) also has a chain of stores across the US. Photos.walmart.com is one of the many affiliate companies who use photo features of Snapfish on their website. The Wal-Mart uses the services of Snapfish in the background. All the photos and prints related activities of the website www.photos.walmart.com are maintained by Snapfish.
Responsibilities:
Preparation, review/executing Test cases
Tested different Modules for their functionality
Executed Test cases against application
Detecting and reporting bugs through Defect Tracking System
communicating with the development team
Involved in GUI, Database testing
Project Name : SHAM WELL BID PACKAGE
Client: New park fluids LLC
Role: Business Analyst
Period : June-2005 to March-2007
Project Description:
Environment : .NET, TOAD, Windows
The primary function of the Sham well Bid Package is to manage the wells maintained by New Park. The application allows its users add, modify and delete records pertaining to the wells being handled by New Park. The application allows record look-ups and generation of reports based on the criteria given by the users. This is connected to MUDPIT which is a web application whose primary function is to create and manage mud programs and mud reports.
Responsibilities:
Provide support and problem resolution for installed software.
Creates instructional materials for faculty and students for the purpose of training.
Provides training sessions, orientation presentations and classroom talks regarding available
Computer services as requested.
Coordinates with clients and team members to identify needs for software licenses requirements.
EXPERIENCE IN TOOLS & APPLICATION
Languages
C, C++, Java
Database
SQL
Operating Systems
WINDOWS,UNIX,LINUX
Internet Technologies
HTML,DHTML,CSS and XML
Scripting Languages
Java Script & VB Script
Tools
IBM UNICA,IBM Cognos, IBM SPSS Modeler, Oracle Siebel 8.0 Essential
TRAINING & CERTIFICATIONS
Internal Training, IBM UNICA / Campaign Administration
Oracle Siebel 8.0 Essential, Oracle Indonesia, Jakarta
Oracle CRM On Demand Administration Essential, Jakarta
Training on Automation testing tools like QTP, Winrunner and selenium IDE
Training on Bug Tracking tool