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Customer Service Sales

Location:
San Jose, CA
Posted:
February 16, 2016

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Resume:

Skills Profile

Experience

Excellent Ability in Maintaining Customer and Vendor Relations

Detailed Oriented and Highly Organized

Bilingual (Spanish / English)

Excellent Experience Implementing Microsoft Software

Accounts Payable and Accounts Receivable

4/2012 – 10/2015 JRD Body Mechanics

Office Manager / Receptionist

Professional Phone Etiquette

Maintained Office Supplies

Updated Client Information as Needed in Database

Processed New Customer Intake / Repair Orders

Assisted with Translation as Needed

9/2011 – 2/2012 Tracey Law Firm

Legal Assistant / Receptionist

New Client Intake

Processed New Client Packets Per Docket

Updated Client Information as Needed in Databases

Maintained Conference Room Calendars

Assisted with Translation as Needed with Potential New Clients Professional Phone Etiquette for Two

4/2008 – 3/2010 Radoil, Inc.

Office Manager

Maintained 85+ Employee Records Including Medical

Management Meeting Reports Created Weekly

Processed Patent Paperwork as Required

AP / AR Processing per Client and Vendor on a Daily Basis

Interviewing and Processing of All Applicants (English / Spanish)

Professional Phone Etiquette

Active Project Progress Reports Maintained

Office Supply Inventory Maintained and Recorded Weekly

Maintained All Worker’s Compensation and OSHA Documentation

2/2007 – 4/2008 Hassell Construction

Office Administrator

Front Office Duties

Applicant Processing

Spanish Communications with Applicants and Vendors

Conducting Recruiting Efforts for Open Positions

Assist AP / AR with all Filing and Data Entry

Dispatch of Materials Needed Per Job Site and Location

Maintained Employee Files and Government Required Documentation

Pasadena, TX

Houston, TX

Houston, TX

Houston, TX

2/2006 – 1/2007 Resource MFG Houston, TX

Recruiter

Maintain Excellent Communication with Clients

Inside Sales / Outside Sales

Recruiting and Interviewing Potential Candidates

Conducted all Spanish Oriented Business, Both Interviewing and All Phone Communications

3/2005 - 1/2006 Express Personnel Services Conroe, Texas

Recruiter/Front Office

Maintain Excellent Communication with Clients

Inside Sales / Outside Sales

Recruiting and Interviewing Potential Candidates

Conducted all Spanish Oriented Business, Both Interviewing and All Phone Communications

Front Desk Duties

7/2002 - 1/2004

Salyers Elementary, Spring ISD

Spring, TX

Bilingual Paraprofessional

Maintained State Mandated Records for All Bilingual Students

Trained Paraprofessionals on Usage of District Software for Student Files

Translated for Parent / Teacher Meetings Throughout Campus

Operated Switchboard on Occasions Receptionist Out

2/1999 - 7/2002

Ledezma Drywall Inc.

Houston, TX

General Office/Customer Service

Maintained Excellent Customer Relations

Problem Solved Situations Between Work Crews and Customers on Service Calls

Prepared Monthly Reports Per Sector

Scheduled and Confirmed all Customer Service Calls

Assisted in Accounts Payable and Receivables

Maintained All Office Supply Inventory

Maintained Inventory of Drywall Supplies per Crew

Operated Switchboard ( 7 lines )

Education

2003-2006

North Harris Community College

Houston, TX

1993 Conroe High School Conroe, TX



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