Management, sciences

Ayanna Maria T. Henry

917-***-**** ***********@*****.*** 10347 Huntleigh Dr. Gulfport, MS 39503

Profile

Excellent inter-personal skills with the ability to diffuse the highest of concerns. Articulate

verbal and writing accomplishments. Self-motivated and driven with expert management

know-how. Strong ability to seek out and nurture the best attributes in employees and

facilitate their journey to self-development.

Highly analytical, expert in conducting scientific analyses and laboratory-based investigations. Dedicated to learning new techniques, which will allow me challenge and growth within the organization.

LABORATORY SKILLS

Enrichment, isolation, identification and enumeration of bacteria.

Detection of viral diseases in animals using ELISA techniques.

Microbiological analysis of air, soil and water samples.

Extensive experience with DNA extraction and Gel Electrophoresis methods (including PAGE and DDGE).

Heat shock/plasmid transformation.

DNA sequencing, DNA cloning, Molecular Hybridization, Writing and rewriting DNA arrays.

Scientific Experience

Peer tutor in Molecular Biology, Human Molecular Biology and Virology.

Laboratory assistant to first year biology students where I assisted them with bacterial cultures, species identification, slide preparations, specimen dissections a long other tasks.

Maintaining the quality and order of the lab, specimens and equipment.

Experience

STORE MANAGER, SUNSET SURF SHACK INC.; MONTAUK, NY 2010-2015

Managed store operations in every capacity. Trained employees toward their

individualized sales goals. Personalized tutelage for new recruits. Trained and developed

store staff in customer service techniques. Created a team that consistently met sales goals

and reduced operating costs. Conducted business accounting; writing cheques, doing

payroll, etc. Consulting with wholesalers to implement strategies for profitable

relationships. Very active in the sourcing of new merchandise and business talent via

annual trade shows.

Results:

Effective handling of over two million US dollars.

Increased revenue by 117 % in my first year.

Maintained payroll at .06 % to plan.

Increased average price per sale from $19 to $46 in a six month period.

Kept the business current through social media and other local publications eg. The

New York Post.

Led the expansion team in setting up roots in Fort Lauderdale, FL and also an additional

location in Montauk, NY.

RECEPTIONIST, RUSCHMEYER'S HOTEL. KITCHEN. BAR; MONTAUK, NY SUMMER

2011-2012

Welcoming guests to hotel and restaurant in the most polite, friendly manner.

Greeted and sat all customers in a friendly manner while maintaining a professional

demeanor.

Managed reception area including greeting visitors and responding to telephone and

in-person requests.

Managed all reservations and private event bookings.

Served as main point of contact for all visitors to the property.

HOSTESS, BIRD ON THE ROOF; MONTAUK, NY SUMMER 2011-2012

Met, greeted and sat all customers upon entrance.

Maintained proper seating arrangement.

Ensured all patrons were sat and attended to in an especially fast-paced environment.

HOSTESS, NICK'S; MONTAUK, NY SUMMER 2009-2011

Assumed management duties for the restaurant in owner's stead.

Greeted and sat patrons.

Provided information about the business and its operations.

Made reservations.

Assisted in event planning.

Balanced restaurant daily sales and closing.

PERSONAL ADMINISTRATIVE ASSISTANT; KINGSTON, JA 2004 - 2009

Managed employer's personal accounts.

Booked flights for international trips.

Took notes and wrote emails to business partners.

Engaged in planning personal appearances to local and international events.

HOSTESS. FLOOR MANAGER, CARLOS' CAFÉ; KINGSTON, JA 2002-2003

Greeted all customers upon entry to the restaurant.

Ensured staff was properly attired and maintained a level of decorum that was in

keeping with the job requirements.

Advised senior manager on staffing needs and issues.

Addressed the concerns of all customers.

Education

University of the West Indies, Kingston, JA Zoology B. Sc. (Hons), 2011

97 credits earned toward Molecular Biology B. Sc.

Diploma computer hardware and software applications.

Advanced level Economics

Advanced level Management of Business

Skills

POS Systems

Intuit QuickBooks

Microsoft - Word, Excel, PowerPoint

Apple - Pages, Numbers, Keynote

Adobe - Acrobat Reader, Photoshop

References

Available upon request.

Contact this candidate