**** **** *** *****

North Vernon, Indiana *****

acthec@r.postjobfree.com

419-***-****

James Smith

Objective

To obtain a position in an environment that will challenge my retail knowledge further, while allowing me to contribute to the growth and success of the organization.

Experience

2012 - Present D&S Property Management Seymour, IN

Co Owner

Managed a portfolio of residential and commercial real estate valued in excess of $2.5 million.

Responsible for the sourcing, evaluation and acquisition of all company properties. Complete negotiation and financing responsibilities.

Managing the day to day marketing of all properties and locating acceptable tenants to keep properties occupied.

Doubled the property count in one year and increased overall revenue more than 10% by controlling costs and procuring more favorable financing.

Providing property management services to select homeowners with rental properties in the immediate area.

2014 – 2016 CEFCO Convenience Stores Waco, Texas

Travel Center District Manager

Managed 11 truck stops/convenience stores and 6 Deli/kitchen operations with annual revenues exceeding $60 million.

Full P&L accountability for the retail locations and foodservice cost centers.

Exceeded merchandise sales budget by 2.5%.

Consistently outperformed the company shrink goal of 1% of retail sales.

Quickly increased the internal mystery/fuel brand shop scores at all 11 locations.

2007– 2012 Ports Petroleum Co., Inc. Wooster, OH

Director of Operations

Directed the retail division of 12 express format truck stops/convenience stores and 4 Subway QSR locations that spanned 4 states with annual revenues exceeding $150 million.

Complete P&L, budgeting and forecasting responsibility for all profit centers. Oversaw daily operations, maintained policies and procedures manuals, developed training manuals and programs.

Initiated a capital expenditure allocation program, managed store remodel initiatives, developed planograms, modified store layouts, scheduled store resets and Implemented marketing planograms.

Achieved double digit annual sales increases and consistent year over year labor reductions while maintaining cash and inventory losses below budget and at their lowest levels in eight years.

Complete Human Resources accountability for 150 team members. Decreased associate turnover to 75% and manager turnover to 20%.

Implemented PDI Enterprise software and rolled scanning out to the network.

1994 – 2007 Bigfoot Food Stores / Circle K Midwest Central, IN

Operations Manager

Managed the operations of 20 high volume c-store locations and a bakery operation that supplied 15 satellite locations with annual revenues exceeding $200 million.

Full budgeting and P&L responsibility for all 21 sites. Acquired, opened, sold and closed units as necessary to maintain corporate profitability requirements.

HR and staff responsibilities included 2 District managers, 21 store managers and 250 customer service associates.

Consistently outperformed company goals on sales, labor, shrink, turnover, mystery shops and net income. Ranked in the top 3 of 60 District managers throughout my time in that position.

Project manager for the Dairy Mart acquisition of 392 stores in 2002.

Developed the corporate training program. Upgraded course materials and certification procedures to bring consistency to the new hire training process.

1991 – 1994 Porretti’s Italian Restaurant Columbus, IN

Kitchen Manager

Negotiated product costs and maintained all stock levels.

Controlled waste to maintain profitability standards.

Supervised kitchen and dining staff.

Food preparation responsibilities for approximately 200 diners per day.

Education

2017 University of Phoenix

Bachelor’s Degree in business management.

1998 – 1999 IUPUC Columbus, IN

Vocational courses in business and marketing.

1988 – 1992 East High School Columbus, IN

Graduated General Studies.

Four years of Spanish language / Culture.

Special Skills / Experience

Ruby Verifone programming, Ruby Sapphire, Ruby 2 Commander, Gilbarco Passport, PDI Enterprise and RMS software, Microsoft Office Suite (Word, Excel, PowerPoint & Outlook), Ryko and PDQ car wash systems, Image Vault and Gulfcoast Software Storekeeper digital camera systems. ServSafe certified, Smith Driving school advanced training.

Interests

Travel, technology, cooking and reading.

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