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Customer Service Medical

Location:
Detroit, MI
Posted:
February 09, 2016

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Resume:

Ms. Lesley Quarless

**** ******

Detroit, MI. ***04

313-***-****

actgsd@r.postjobfree.com

OBJECTIVE:

To obtain Administrative Specialist position utilizing skills through education and work experience, achieve career aspirations, enhance goals offering versatile proficiency with Microsoft and Excel programs. I am a valuable team player, attentive with my duties. I strive to abide by company policies and regulations. Professionalism is an attribute towards succeeding with my performance within the health care industry.

EMPLOYMENT HISTORY:

INTAKE COORDINATOR/OFFICE ASSISTANT

Professional Nursing Services, Inc. – Southfield, MI – 03/2011 – Current

Maintain front office duties – Complete all intake procedures - patient referrals from doctors office, hospitals and

insurance providers who need home care services to obtain resources to provide care for the patients. Verify

medical insurance, assign field staff, assist with inquiries, assist with payroll, quality assurance, labs,

order office supplies. Lesion/marketing the business, as well as assist D.O.N with orientation and staff meetings and special projects.

HOME HEALTH AIDE

Rescare Home Health Services – Southfiled, MI - 03/2005 – Current

Assist recipients with daily living skills and activities, assist with medications, PT – range of motion (as needed),

transport to doctor appointments, some errands and documentation.

CUSTOMER SERVICE REPRESENTATIVE

Guardian Home & Medical Alarms - Southfield, MI. – 10/1999 – 02/2002

Assigned to call center, handling incoming calls from residential and commercial customers, monitor existing home

alarms and medical equipment, troubleshooting and upgrade services, assist with future sales, schedule

appointments, dispatch technicians, assist with the retention department on collections and cancellations, and

complete on follow up calls.

Oakwood Hospital – (Admitting Representative), Dearborn, MI – 11/1998 – 03/1999

Assigned with Registration for in and out patient service for hospital and clinic visits, clerical

skills-data entry, upgrading patient information, insurance verification and some billing.

EDUCATION:

ADULT CAREER TRAINING PROGRAM- Southfield, MI. – 09/1991

Certified Nursing Assistant - Certified

EVEREST INSTITUTE- Dearborn, MI. 06/2011 – 05/2012

Medical Administrative Assistant- Certified – 5/2014

CPR/FIRST AID with AHA 2011 HIPPA – 2011

OSHA – 2011 MEDISOFT - 2011

ADMINISTRATIVE OFFICE SKILLS : Medical Office Management, Record/Bookkeeping, Spreadsheets & Reports, Medical Billing & Coding, Appointment Scheduling, Transcription, Patient Vitals & Education.

COMPUTER SKILLS: MS Word, MS Excel, MS Powerpoint



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