Administrative Assistant Office

Deborah Richardson

Administrative Assistant

*** ***** ***** - ********, ** 35633

***********@*******.*** - 256-***-****

WORK EXPERIENCE

Administrative Assistant

HOSPICE OF TENNESSEE VALLEY - Florence, AL - 2004 to 2013 Managed front office and performed all associated duties, including answering multi-line telephones, taking and relaying messages, and performing data entry.

• Used a specially developed medical software application to enter data into the system.

• Entered patient information, ran copies, filed information and memos, sent faxes, kept office supplies in stock, and provided overall support to management staff.

Volunteer Coordinator & Front Office Worker

HOSPICE OF THE SHOALS - Florence, AL - 2000 to 2004 Developed and maintained the hospice volunteer program, training and recruiting volunteers.

• Attended workshops and training, and used information obtained to build up the program.

• Assisted with front office duties, such as data entry, filing, and answering phones. Front Office Supervisor & Receptionist

INTERNAL MEDICINE CLINIC - Florence, AL - 1997 to 2000 Supervised front office staff, delegated responsibilities, and ensured the office ran smoothly.

• Scheduled patient appointments, checked patients in and out, and made patient charts.

• Took and delivered telephone message, performed data entry, faxing, and filing. EDUCATION

Diploma

COFFEE HIGH SCHOOL - Florence, AL

1975

ADDITIONAL INFORMATION

QUALIFICATIONS

Administrative Support ~ Office Supervision ~ Customer/Patient Relations Highly versatile and detail-oriented Administrative Support Professional with 16 years of experience in office administration, holding positions of increasing responsibility in medical and hospice environments. Strong planner and problem solver with the ability to effectively manage multiple priorities. Work well independently or as an office staff member to successfully meet deadlines in a timely manner. Adept in handling information effectively and confidentially. Possess excellent communication and interpersonal skills, with the proven ability to work effectively with all levels of staff, associates, management, and customers. Skilled in using Microsoft Word and general office equipment. Quickly learn and apply new skills to enhance work processes. Areas of experience include:

Personnel Supervision Management Staff Support Data Management

Multi-Tasking Volunteer Recruitment Task Delegation

Word Processing/Data Entry Volunteer Training Patient Assistance

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