Annette McConnell

** ****** ******

Cambridge, Ontario N3C 1N5

Cell :519-***-****

OBJECTIVE: To obtain full-time employment where I can utilize my skills and gain valuable work experience.

HIGHLIGHTS OF QUALIFICATIONS

Over 5 years experience in Accounts Receivable department & Customer Service

Proficient with computers (MS Office and accounting software) & Great Plains

Proven decision making skills; and strength with multiple tasks

Clear, complete and accurate documentation skills

Ability to learn quickly on own initiative

EMPLOYMENT HISTORY

Customer Service Representative Superior Propane 2013-Present

Guelph ON

Provided information to customers about the 10 year Government Mandated Propane System Inspection at charge

Responsible for scheduling inspections, site visits and tank installs, repairs

Demonstrated knowledge of compliant and non-compliant inspections

Created work Orders and po’s for contracted partners

Train and assist new employees

Customer Service Representative Crescent Supply Ltd 2007-2012

Waterloo, Ontario

Booked all service appointments for warranty’s & ordered all parts necessary to complete jobs for two service men schedule 44 hours a week

Serviced all walk-ins, gave step by step instructions how to install glass & hardware

Created invoices and received all monies

Organized pick-ups and employee’s when needed

Ordered trucks for scrap pick-ups and repairs on facility

In charge of office most days

Welder/ Machinist Crescent Supply Ltd. 2005-2007

Waterloo, Ontario

Supervise seven workers to ensure highest standard of quality is met with each window

Run CNC machine centre, Machine each part of profile and weather-strip if necessary

Install hardware where needed and weld profiles to fabricate windows

Accounts Receivable Clerk BLM Transportation Group 1998-2004

Kitchener, Ontario

Credit checks on new accounts

Managing customer credit limits and credit holds

Preparation of daily banking for dual currency accounts

Responsible for collecting open invoices 30-45 days of billing date

Maintain customer history maintenance and update large customer hard files

Reconciling bank deposits, and responsible for allocating millions of dollars to customer’s open invoices

Spot-Welder/Press Operator Apex Metals 1991-1996

Kitchener, Ontario

Responsible for achieving hourly quota

Hourly inventory of parts to insure efficiency, Demonstrated flexibility changing tasks as needed

Measuring size of welds and calculating to determine industry standards

EDUCATION

General Business Degree Conestoga College 1996-1998

Kitchener, Ontario

WHMIS Training Crescent Supply Ltd. 2005-2011

Waterloo, Ontario

RFERENCES AVAILABLE UPON REQUEST

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