Cheri Y. Lopes
***********@*****.***
PROFESSIONAL SUMMARY
Administrative professional offering excellent communication and computer skills. Meets deadlines and work with a high level of awareness and adaptability. Highly organized, detail oriented and driven with expertise in problem solving and managing daily office functions.
EXPERIENCE
Social Services Agency
8477 Enterprise Way
Oakland, CA 94605
Clerk 05/2015- Present
Distributing all incoming and outgoing mail. Delivering returned applications to Eligibility workers within this office and other offices. Operating the Pitney Bowes mail process machine for all outgoing mail and packages. Scanning documents for Medical, Medicare, Food Stamps and general assistance. Researching documents in the Calwin database as well as making case comments on cases. Mass monthly mailings to all clients.
Juvenile Justice Center
Public Health/HCSA 03/2015-05/2015
2500 Fairmont Dr.
San Leandro, Ca 94578
Clerk II
This position is responsible for documenting client health data in program database (CWS/CMS). Also data entry of information from the guidance clinic, and Medicare health contact forms from medical providers. Entering updates on new clients for new medical treatments.
Alameda County Community Probation
24085 Amador Street
Hayward, Ca 94544
Clerk 09/13- 03/15
This position is responsible for Inputting data into database; run/distribute data reports; scan, log and distribute cases; maintain the office (inventory/order supplies, route mail, answer phones, and greet guests); and communicate effectively both in writing and verbally.
Alameda County Juvenile Justice Center
2500 Fairmount Drive
San Leandro, CA 94578
Clerk 1/13-09/13
To create and maintain case history in the CWS/CMS database. Update and correct CWS/CMS system based on feedback from Deputy Probation Officer monthly statics report. Answer Placement phones. Scanning & indexing, Imaging all Juvenile data into system. Other clerical duties as assigned.
Alameda County Probation Office
24085 Amador St. Ste 310
Hayward, CA 94544
Clerk 12/11-01/13
This position is responsible for all R&S reports, Dalite Scanning, Investigative Checklist.
Process all R&S (Report & Sentencing) reports
Enter all Data Entry for Investigative Checklist forms
Scan all Dalite reports into scanning system
Back up Receptionist for front office
Sorting mail in mailroom for all Probation Officers
Daily Court Runs
Alameda County Counsel
1221 Oak Street Ste 400
Oakland, CA
County Counsel Receptionist/Civil Legal Clerk 02/10-12/10
Answering switchboard phone and transferring all calls to appropriate County Counsel.
Log in all incoming and outgoing packages
Log in all incoming faxes
Enter timesheets for attorneys
Deliver mail daily to the other office
File court documents at Superior Court
Schedule conference rooms
Closing files using smeadlink in County Law
Sending files/boxes to office storage
REED SMITH LLP
1999 Harrison Street Suite 2100
Oakland, Ca 2005-2009
Accounts Receivable Specialist
Posting all cash receipts and research of payments for the West coast.
Processed and posted daily Lockbox, Live Checks, Wires
Adjustments into the elite system.
Maintain daily Cash receipts for month-end close.
Processed wires from the Wells Fargo Bank System for posting.
Responsible for accurate Cash receipts of firm clients.
Responsible for researching payments for clients who phoned in
for details on payments or late payments
REED SMITH LLP
Oakland, CA 2002-2005
Administrative Assistant/Backup Receptionist
Answering the switchboard phones, relief receptionists.
Assistant to IT & Accounting Manager in the day to day activities.
Provide assistance to Receptionist.
Transferring calls to extensions.
Data entry for monthly bills. (IT/A.P)
Drafting letters to vendors.
Responsible for travel arrangements.
Responsible for all filing.
Prepared the bills on spreadsheet.
REED SMITH LLP
Oakland, CA 1999-2002
Administrative Assistant/ Backup Receptionist
Responsible for all facilities support of the building.
Operate the daily request for keys, office, desk, cardkey.
Data Entry of monthly Bills.
Responsible for name plaque request.
Responsible for all filing.
Responsible for move requests.
Ordered supplies, such as plaques, keys.
Provided instructions to new employees on the operation of the phone system.
Provided backup to receptionist.
REED SMITH LLP
Oakland, CA
Receptionist
1997-1999
Answering the switchboard phone lines.
Greet clients upon entry.
Assisted the accounting department in sorting and filing timesheets
Assist the Accounting department in mass mailings of monthly statements.
Assist multiple departments with administrative needs & various projects.
Responsible for transferring incoming calls and taking messages.
Processing incoming and outgoing mail/packages.
EDUCATION
Oakland Technical High School, Oak, CA Diploma 1984
Computer Skills: Elite, Microsoft Outlook, Microsoft Word, Excel, 10 key by touch, Docs Open.