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Administrative Assistant Customer Service

Location:
Poughkeepsie, NY
Posted:
February 04, 2016

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Resume:

KIM CHIARELLO-JAMESON

** ****** **** ************, *** York 12601

actegx@r.postjobfree.com 917-***-****

Executive Administrative Assistant with over 10 years of experience working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; proven ability to multi-task effectively. Adaptable team player recognized for willingness to learn and teach newly acquired skills. SKILLS

Microsoft Office Specialist: certified in Word, Excel and PowerPoint, with additional knowledge in Access, Publisher, Outlook, Lotus Notes, Google Suite/Docs, Adobe Acrobat, PeopleSoft, Webex EXPERIENCE

PricewaterhouseCoopers, LLP

New York, NY

May, 2008 - Present Executive Administrative Assistant

Executive Assistant to two Partners of the firm, team of sixteen

Extensive electronic calendar management and coordinating scheduling appointments, meetings and luncheons with multiple parties

Arrange detailed itinerary of domestic and international travel accommodations, meeting times and car service requirements

Enroll and track Partners’ Continuing Professional Education, necessary credits, licenses and requirements

Administrator for Partner Portal - supply resolutions to over 1,300 Partners’ inquiries and/or redirect to appropriate resource

Reconcile expense reports and information to American Express, including maintaining connectivity with Records Management and Office Services

Communicated the monthly newsletter to Partners of the firm for Webex webcasts and Desk Reviews (internal personal financial audits)

Main liaison for Retiring Partners Meeting - Yearly four day meeting event for retiring partners of the firm

All administrative duties related to the US firms’ Quarterly Qualified Plans Trustee pension meeting

Arrange physical and virtual conference facilities for meetings and events

Create, edit, and proofread proposals, presentations and correspondence

Compile and process vendor invoices

Perform monthly inventory and order office supplies and equipment

Liaison for IT/Tech Support tickets for Partners and team JUICE Pharma Advertising

New York, NY

February - November, 2007 Executive Administrative Assistant

Executive Assistant to President of the firm

Provided personal and executive administrative assistance to the company owner/president

Extensive electronic calendar and scheduling for three Partners of the firm

Assisted Office Manager on various side projects

Managed and executed monthly expense reports

Maintained and managed e-mail dispersing

Scheduled and confirmed appointments, meetings and luncheons

Assisted in planning and organization for new business pitches

Arranged Business and Personal domestic/international travel and accommodations

Organized in-house meetings with team members

Screened and directed a high volume of incoming calls

Arranged internal and external conference facilities for meetings, including conference calls

Typed and proofread memos and emails to team

The Corkery Group, Inc. Vice President of Operations (2004 – 07)

(formerly Fenton Communications) Director of Operations (2003 – 2004) New York, NY Coordinator/Executive Administrative Assistant (1998 – 2003) November, 1998 – February, 2007

Managerial

Main contact for all office operations

Acted as Human Resources Manager and Benefits Administrator

Trained and managed a staff of five (including the Office Manager)

Verified and approved client and vendor invoices

Liaison regularly with accounting to ensure accurate and timely processing

of invoices, expense reports and end of month financial issues

Interfaced with executives and other senior management, clientele and outside consultants and vendors

Deputized for executive staff in their absence

Researched/forecast monthly items such as team budgets and employee PTO

Managed petty cash and corporate American Express bill

Sensitively handled confidential matters i.e. staff reviews and disciplinary proceedings

Acted as initial contact for interview candidates Executive Administrative Assistant

Provided personal and executive administrative assistance to the company owner/president

Assisted president in various research tasks utilizing web based resources, such as Lexis Nexis

Maintained and managed executive electronic calendars, scheduling appointments, meetings and luncheons

Arranged domestic and international travel and accommodations

Organized in-house meetings

Typed, proofread and edited correspondence and reports

Arranged internal and external conference facilities for meetings

Produced memos and emails to all levels of staff

Performed monthly inventory and ordered office supplies and equipment EDUCATION

College of Staten Island Bachelor of Arts in Communications, Graduated 2000 Staten Island, NY

VOLUNTEER EFFORTS

Children's Home of Poughkeepsie, New York Cares, Make-A-Wish Foundation



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