Tamara Rose

actee1@r.postjobfree.com

954-***-****

QUALIFICATIONS

•8+ years of experience working in an administrative environment

•Exhibits strong drive for results and success

•Maintains an organized approach to managing daily activities

•Performance demonstrates commitment to accuracy, efficiency and courtesy

•Takes responsibility for achieving objectives and is accountable

•Proficient in both PC and Microsoft Office

EXPERIENCE

Various Business Owners

Virtual Assistant 10/2014 – 4/2015

Marketing/Lead generation

Sales (inbound/outbound)

Calendar upkeep/Scheduling

Recruiting

Customer Service

SSI Technical Recruiting

Contract Remote Technical Recruiter 8/2014 – 2/2015

Recruited candidates for technical and medical positions, remotely, from home

LiveOps

Customer Service Representative 11/2014 – 4/2015

Take inbound customer service call from various clients from home

Navigate on line tools to find answers for callers

GMS Connect 09/2012 – 01/2014

Data Entry Clerk/Scheduling Coordinator

Customer Service (inbound and outbound phone calls)

Schedule Nurse Practitioners for “in –home “ health assessments on behalf of various Medicare providers

Maintain “in-house” database/calendar

Accurately notate member/provider communication in central database

Mars Research 01/2012 – 07/2012

Recruiting Supervisor

•Supervised /scheduled staff of 6-8 recruiters

•Maintained respondent database

•Monitored recruiting quotas/ ensured quality of individual project recruits

•Maintained excellent verbal and written communication with clients to update them on the status of projects

•Performed data entry/ general office duties

United States Van Lines 01/2010 – 01/2011

Estimator

•Performed customer service

•Maintained excellent sales records

•Provided potential customers with moving quotes

•Offered on-going service and guidance throughout the course of the move

Personal Periodicals 01/2010 – 12/2010

Night Shift Manager

•Handled sales training

•Hire / fire salespeople

•Close deals

•Maintained sales records / Data entry / Payroll

•Kept room motivated

R.T.M. S.T.A.R. Center 01/2007 – 12/2007

Student Services / Administrative Assistant, Director of Operations

•Assist commercial students with scheduling, room assignments and licensing requirements

•Handled tuition payments

•Answered phones, took messages

•Issued class certificates

•Data entry

•General office duties

Sikes Tile Distribution 01/2004 – 01/2006

Contractor Sales/ Warehouse Manager

•Customer service/ problem solving

•Handling daily monies (closing store)/ bank deposits

•Cycle counts (inventory)

•Ordering stock items

•Ordering supplies and coordinating delivery/ pick up of supplies

•Scheduling customer deliveries for the Ft. Lauderdale – Dade area

•Scheduling freight and parcel shipments to customers all over the country

•Managing warehouse staff and maintenance of forklifts, trucks and other equipment

•Keeping current with any new products and/or methods in the tile laying industry in order to effectively relay this information to contractors and/or retail customers

Logistics Manager

•Customer service/ problem solving

•Scheduling customer deliveries for the tri-county area

•Ordering supplies and coordinating delivery/ pick up of supplies

•Dispatching drivers

•Scheduling freight and parcel shipments to customers

•General office duties

Mortgage Security Network 01/2003 – 01/2004

Licensed Junior Mortgage Broker

•General office duties, included performing data entry and answering phones

•Attended lender workshops in order to keep current with new programs being offered

•Communicated with underwriters and relay to clients any obstacles that may hinder closing or approval

•Researched various programs and match the clients to the program best suited to their needs based on their feedback in the initial interview

•Presented clients with an adequate menu of program options

•Attended closings and manage any problems that may arise

•Scheduled appraisals

•Communicated with title attorneys regarding closings

Mortgage Security Network 01/2001 – 01/2003

Mortgage Processor

•Customer service--orchestrated to the best of my ability without breaching the legal limitations

•General office duties (mostly data entry and answering phones)

•Attended lender workshops in order to keep current with new programs being offered

•Communicate with underwriters and relay to the broker any obstacles that may hinder closing or approval

•Researched various programs and match the clients to the program best suited to the information provided to me the broker

•Presented the broker with a adequate menu of program options

•Schedule appraisals

•Communicate with title attorneys regarding closings

EDUCATION

American Institute, S.H.C.

E.F.D.A. certificate

Nova High School

High School Diploma

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