Sabine Pasquet

**** ******** ******

Miramar, FL 33023

Cell:

actedv@r.postjobfree.com

Profile

A dynamic results-orientated restaurant manager offering focused leadership to drive sales and profitability in highly competitive markets. Remains calm in difficult and challenging situations, and consistently achieve performance goals through enthusiasm, tenacity and initiative, which complement knowledge/expertise in:

vTeam Building/Staff Training Customer Service/Guest Relations

vPurchasing/Inventory Training Cost Containment/Control

vQuality Assurance/ Control Policy and Procedures

vFacilities/Safety Management Continuous Performance improvement

20 years of experience in the hospitality industry. Noted for outstanding communication skills, both with guests and staff. Able to motivate a creative and comfortable, fun working environment. Resolves problems quickly and equitably to ensure satisfied customers and a cohesive staff. Fluent in Haitian Creole.

EXPERIENCE

1994-Present Red Lobsters Service, Bar and Hospitality Manager Hollywood, FL

Employ an efficient, high-energy and professional approach to store operations management in order to:

vBalance service with cost to ensure profitability

vPromote guest satisfaction for steady repeat business

vCoach/schedule servers to maximum levels of performance

vConsistently monitor for sanitation, food quality and presentation

vPurchase/control inventory with attention to budget guidelines

vFood/Beverage/Liquor and office supply purchasing

vFiling, invoicing, quarterly audits

vMaintain gross profit at __% and contribute to the Red Lobsters name integrity

Certified Corporate Trainer

Functioned at all aspects of the restaurant environment including, but not limited to:

vGreeter/Bartender/Server/Cashier/Service Assistant

vAlley Coordinator/Food Prep/Grill, Fry, Broil and Saute

vCertified ServerTrainer

vOpened 12 restaurants

2010 Rock Beach Grill Service Manager Pembroke Pines, FL

Directed general restaurant operations, monitored food quality and staff requirements to ensure a positive dining experience. Duties included:

vMarketing and Recruiting

vHiring/training & follow-up training

vFood/beverage/liquor, uniform, and office supply purchasing

vSome experience with payroll

Initiated an evening of wine tasting once a month strengthening knowledge of offerings, which dramatically increased wine sales. Also coordinated holiday events and private parties.

ADDITIONAL EXPERIENCE

Shells Seafood Pembroke Pines, FL Service Manager September 2008 to October 2010

EDUCATION

Broward Community College Pembroke Pines, Florida A.A. - Education

Computer Skills: Proficient in MS Word, Excel and PowerPoint

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