Arista Kannie Coutain

**-** **** ******, ********* 1C

Long Island City, NY 11101

347-***-****

actdym@r.postjobfree.com

Summary of Qualifications

Possess over a year of customer service experience

Strong communication, time management and organizational skills

Certified to perform Electrocardiogram (EKG or ECG) testing

Experience and understanding in diverse medical terminology, anatomy, physiology, and

laboratory procedures

Able to work independently and as a member of a team

Working knowledge of Microsoft Word, Excel PowerPoint and Internet Navigation

Education and Advanced Training

Internship Program, Sleep and Lung Center, Queens Village, NY September 2015

Medical Assistant Certificate, New Life Business Institute, Jamaica, NY August 2015

High School Diploma, Long Island City High School, Long Island City, NY June 2011

Professional Experience

Sleep and Lung Center, Intern, Queens Village, NY August 2015 - September 2015

Provided quality customer service support, field calls and provided information to patients and staff

Responsible for scheduling new and existing patient appointment on a daily basis

Performed diverse administrative responsibilities including, fax patient documents and constructed patient

charts

Demonstrated initiative for identifying and resolving problems and conflicts

Provided maintenance support to ensure clean and sanitized area and removed trash from facility

HMS Host JFK Airport, Jamaica, NY May 2012 – September 2013

Baldacci and French Meadow, Cashier May 2013 - September 2013

Served in an independent capacity providing all aspects of customer service support

Complied with companies procedures and policies followed through Procedures

Provided customer with information about food and beverage items

Collected and administrated payment through cash, credit and debit card

Ensured customer satisfaction by providing exceptional customer service

Tracked and provided management team with inventory status

Removed trash and discard in appropriate area

Burger King, Crew Member May 2012 - May 2013

Increased revenue through up-selling techniques

Maintained cash resources by accurately computing cash transactions

Ensured customer satisfaction by providing exceptional customer service

Cleaned and replenish eating area and work station

Maintained food preparation and register equipment

Prepared and serve food and beverages in timely manner

Removed trash and discard in appropriate area