Customer Service Training
Resume:
VINCENT JAN R. LABRADOR
Blk*, Lot ** Aquamarine St, St Ignatius Subd. Pandan, Angeles City
actdx6@r.postjobfree.com
CAREER OBJECTIVE
To work with an organization that would give me an opportunity for personal growth and enhance my professional skills in the Hospitality Industry..
PERSONAL BACKGROUND
DATE OF BIRTH: October 30, 1991
AGE: 24 Years Old
GENDER: Male
WEIGHT: 120 Lbs.
HEIGHT: 5’6’’
CIVIL STATUS: Single
RELIGION: Catholic
EDUCATIONAL BACKGROUND
College : Bachelor of Science in Hotel and Restaurant Management
Holy Angel University
Angeles City Pampanga
June 2008 - Nov. 2012
PERSONAL SKILLS
Motivated and always willing to learn new things.
Ability to work well independently or as part of a team.
Excellent proactive attitude towards work
Excellent guest, customer, and employee relations skills
Experience promoting excellent quality, customer service, cleanliness, and safety standards to other employees
Computer Literate ( MS Word, Power point, Excel )
Good Verbal and Written Communication Skills.
WORK EXPERIENCE
Position: Baker
Company: J.CO Donuts and Coffee
Address: Marquee Mall, Angeles City, Pampanga
Date: February 3, 2014 – July 3, 2014
Position: Food Attendant (oncall)
Company: Mimosa Golf Country Club and Leisure Resort
Address: Clark Field Pampanga
Date: December 2013
Training and Seminars Attended
Training Hotel : Oxford Hotel and Princess Casino, Clark Freeport Zone
Date: June 23, 2012 – September 14, 2012
Title: On The Job Training as Kitchen Staff and Room Attendant
Training Venue: Hyatt Hotel and Casino Manila
Date: January 20, 2011
Title: Hotel Overview, Opera & Front Office Overview
Training Venue: Wow Hilaga, City of San Fernando
Date: July 31, 2009
Title: Seminar on Basic Bartending
Training Venue: Bayview Park Hotel Manila
Date: September 9, 2009
Title: Basic Hotel Operations Seminar
Training Venue: Holiday Inn Resort, Clark Field, Pampanga
Date: October 11, 2009
Title: Satisfactory Completed the Personality Development and Public Relations Program
REFERENCES :
Lesley Anne Regala
Store Manager
J.CO Donuts and Coffee, Marquee Mall, Angeles City
Jay Aquino
University Professor
Holy Angel University, Angeles City
Charisse Marie Fajardo
Sales & Marketing Supervisor
Gintung Pakpak Eco Park
I therefore conclude that the above statements are true and correct to the best of my knowledge and belief.
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