WEST WHITFIELD

*** ********** ******, *******, ** 08618 Cell: 609-***-**** actdu0@r.postjobfree.com

Professional Summary

Seeking a position in the clerical/customer service field that rewards loyalty, hard work, dependability and positive results

Skills

Highly motivated self-starter who takes initiative with minimal supervision

Professional phone etiquette

Excellent communication skills

Articulate and well-spoken

Customer service-oriented?

50 WPM typing speed

Accurate and detailed

Works well under pressure

Multi-line phone proficiency able to handle 50-100 inbound calls per day

Knowledge of Medical Terminology

Employment History

Henry J. Austin Health Center Trenton, NJ 05/2011 to 01/2015 Medical Records Clerk,

Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).

Adeptly managed a multi-line phone system and pleasantly greeted all patients average 50-100 calls per day.

Entered orders into the EMR system efficiently and without errors.

Prepared patient charts accurately and neatly for the clinic.

Prepared patient charts, pre-admissions and consent forms as necessary. NJ Department of Trenton Water Works Trenton, NJ 9/2008 to 12/2009 Administrative Assistant,

Assisted office representatives with office duties.

Provided callers with pertinent information regarding their bills.

Maintained essential records and files.

Prepared invoices, reports, letters, financial statements and other documents using word processing,

Spreadsheet, database, and/or presentation software.

Receptionist/ Admin Assistant, 02/2010 to 07/2010

Environmental Resources Management Ewing, NJ

Directed guests and routed deliveries and courier services.

Managed office supplies, vendors, organization and upkeep.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Greeted numerous visitors, including VIPs, vendors and interview candidates. Community Affairs Trenton, NJ 02/2006 to 08/2008

Administrative Assistant,

Managed incoming, outgoing and inter-office mail services

Scheduled appointments for the director of company

Ordered office supplies

Performed various clerical duties including typing, filing, checking as well as acting as a relief phone operator

Maintained coordination and link between the department head and the rest of the office. High School Diploma: 1998

Trenton Central High - Trenton, NJ

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