Crystal E. Poe **** Cloveridge Drive Independence, KY 41051
859-***-**** ********@*****.***
Key Skills
Leadership skills Organizational skills Oral and written communication skills
Objective
To obtain a position utilizing strong organizational and leadership skills while working either individually or on a team.
Work Experience
Delta Community Credit Union, Florence, KY Assistant Branch Manager, 8/16/2005 - 1/13/2016
Responsible for day to day cash operations
Ordered/received cash from Federal Reserve
Replenished/balanced cash dispense machines and ATM
Ordered/balanced card, travelers checks and money order stock
Performed monthly audits on tellers
Maintained records for annual audits
Disbursed funds to members via teller line when needed
Delta Community Credit Union, Florence, KY Member Service Representative, 7/1/2003 - 8/15/2005
Opened and closed accounts
Processed and funded loans and visa applications
Disbursed funds to members via teller line
Printed debit cards
Delta Community Credit Union, Florence, KY Teller, 7/16/1998 - 7/1/2003
Disbursed funds to members via teller line
Processed minor transactions such as address and payroll changes, re-pinning of debit cards, and ordering of debit cards.
Delta Air Lines, Cincinnati, OH Reservations Sales Agent, 4/7/1997 - 7/15/1998
Answered general sales calls
Set up and changed reservations for customers
Budget Rent-a-Car, Hebron, KY Reservations Sales Agent, 9/1/1996 - 7/1/1997
Answered general sales calls
Set-up and changed reservations for customers
Processed paperwork for our elite customers
Education
Northern Kentucky University, Highland Heights KY Bachelor of Arts Organizational Leadership
Concentration in Communication Studies
References Available Upon Request