Customer Service Information Technology
Resume:
Topeka, KS *****
**************@*******.***
JENNA VANDERSLICE
PERSONAL STATEMENT
To pursue an entry level position within the field of technology where I can contribute my formal education, skills and abilities in order to support and grow a company.
SKILLS & ABILITIES
Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues
Quickly learn and master new technology; equally successful in both team and self-directed settings; and tools and testing methodologies
Knowledge of system software development cycle
Outstanding creativity in building and giving presentations
Excellent communication skills and strong interpersonal, coordination, customer service skills and organizational skills
Ability to work with Microsoft Office (Power Point, Word, Excel, Access), VMware. Worked with Windows XP/2000/7/8/8.1/2k3, UNIX, Mac. Working knowledge of C++ and building SQL Queries
EDUCATION
Allen County Community College-Iola, KS
CNA and CMA Certifications License # 166718
Rasmussen College-Topeka, KS-Expected Graduation: 06/2015
Information Technology Management Associate of Applied Science
JOB HISTORY
CMA, November 2014-Current
Corizon Correctional Healthcare
Delivery of patient care
Administer medication on computer
Documentation in EMR
Answering phone calls
Receives medications and checks them in to make sure we got the correct things
CNA/CMA, July 2013-Present
Medservices Personnel Inc.
Medication Administration.
Laundry, Cooking, and cleaning
Providing Comfort Care
CMA/Medical Records, August 2009-November 2012
Correct Care Solutions
Delivery of patient care
Administer Medication
Documentation in EMR
Mental Health Technician
Valeo Behavioral Health Care
September 2008-August 2009
Provided support to the mentally ill clients so they can become independent in the community
Meal preparation, laundry and cleaning, transportation, psychosocial skills, and other personal care needs
Received these training, an orientation to mental illness, medications, general treatment approaches, dealing with emergency needs, basic counseling skills, CPR, First Aid, De-escalation, Suicide Assessment, Working with Addicts and Professional Standards and Ethics
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