Gary Augenstein

*** ****** ***. ******, ** ****5

704-***-**** ; actcq1@r.postjobfree.com

Service and Manufacturing Results Oriented Leader

Manufacturing, service management professional with extensive hands-on leadership experience in utilization and execution of lean tools. Core skills include:

Kaizen / Value stream/ Cell manufacturing

Problem Solving / Negotiating

Experienced Executive Team Member

Organizational Development / Teaming

Pokayoke / Demand Flow / 5s / Kanban

Vendor Managed Inventory

Mixed Model Manufacturing

Service / Repair / Field support

Profit and loss responsibility

Cost of quality / ISO / TQM

Strategic planning and execution

Logistics supply chain / Purchasing

Multi-site Management

Full function test equipment

Union & Non-union experience

Fabrication & Paint experience

Consolidated for 3 companies (28) facilities reducing manpower by 20% average, and increasing efficiency by 15% or greater for a total savings of $3.4 million and 220,000 square feet in total. In one special case saved over 35,000 square feet in space avoiding expansion costs.

Key Accomplishments

Tolt Solutions

Logistics / Repair Manager 2010- November 2015

Tolt Solutions provides custom IT solutions that improve efficiency, reduce costs, and enhance customer experiences and has partnered with clients in the specialty retail, grocery, convenience, and food service industries.

Responsible for consolidating (21) repair facilities across the nation into (3) and refining repair operations to lean out processes, improve quality and drive financial improvements. $750,000 first year savings.

Supported 365 field techs in replenishment along with Deployment projects through repair schedule.

Depot, advanced exchange, repair and return model set up and support.

Responsible for Repair, Quality, Facilities for the organization reporting to the Vice President.

Work closely with sales in quoting and customer meetings to onboard new customers.

P&L and coordination responsibility for logistics / repair.

Advanced Electronic Services Inc., Mt. Airy NC

Vice President of Operations, 2007- 2009

Company is OEM service provider for companies such as Kodak, MGE-APC, Diebold, and is ISO Certified in electronic, motor & hydraulic service and repair. Diverse customer base covering military, medical, industrial, UPS & banking.

Executive team member setting direction and growth plan for company. Reported monthly to the president on P&L and updates on strategic plan.

Consolidated Electronic, Motor & Hydraulic divisions into a single 90,000 sq. ft. facility. Gained a modernized facility, improved communication, and increased on-time delivery by 20%.

Led the transition of machine refurbishment division From Raleigh, NC to Mt. Airy, NC. equipment and inventory while maintaining all services. Developed process changes for efficiency improvements and personnel reductions, saving the company $500,000 yearly.

Advanced Electronic Services Inc., Mt. Airy NC

Operations Manager, 2006-2007

Supervised 110 employees and 8 managers in 8 departments. Managed monthly invoices worth $1 million and met yearly cost saving goals.

Restructured the repair process for a large customer, saving the customer $2,400 in packing and shipping costs per month, while making an additional $800 per month profit for AES. Won $15,000 per month in additional business from this customer as a direct result of the restructuring.

Project leader on redesign of drive system as 3rd party support of the 5 global positioning systems stationed around the world through Cape Canaveral. Netted $150,000 in profit from delivering project on time and under budget.

Plant Manager, Lexington, NC, 2002-2005

Diebold Inc., Canton Ohio

Complete fabrication, assembly, integration, testing, repair and distribution of electronic banking and physical security equipment for the global banking and security market. ISO 9001 approved.

Managed a $40 million budget and 235 associates as Diebold launched the first new product line in 12 years. Worked with three sister plants in North America to improve product delivery and reduce inventory. Implemented two kaizen events per month. Became premier manufacturing facility.

Improved quality from 10,000 ppm rejected to only 500 ppm rejected, and increased on-time delivery from 65% to 85%.

Increased productivity from 60% to 80%.

Increased plant manufacturing space by 30,000 square feet to accommodate the transfer of additional products from another facility.

Used lean processes to maintain current product volume and reduce overhead by 75 associates, saving $1.25 million.

Supported new product global start-up in China and France.

Worked with plant managers at heavy steel and sheet metal factories to reduce inventory by 30% and improve through put by 15%.

Production Manager, Diebold, Newark, OH, 1994-2002

Directed 325 associates that achieved customer satisfaction with a focus on quality, on-time delivery and cost. Provided training, encouragement and goal development to achieve measured objectives. Assisted with strategic planning and contract negotiations. Acted as plant manager while plant manager was involved with global start-up.

Transferred powder coat and fabrication operations from another facility. Used Lean & Demand Flow Technology techniques to set up in 30% less space and 15% less manpower.

Facilitator, Diebold, Newark, OH, 1992-1994

Trained staff to operate as self-directed work teams in a union environment that was not always receptive to new ideas. Teams were responsible for making challenging business decisions. Within 12 months, 25 teams had reduced supervisors from 6 to 3, and had out-produced 5 other North American operations to remain Diebold’s only union facility. Over all product cycle time went from 30 to 24 hours per unit.

Manufacturing Process Engineer, Diebold, Newark, OH, 1989- 1992

Through internal design for manufacturing and assembly, and working with external suppliers on lean concepts we improved the quality of raw materials and assemblies by 40%. Reduced inspection staff by 75% through comprehensive training of machine operators. Reduced scrap rates from $30,000 per month to $5,000 per month. Machine uptimes also improved, and the department received fewer returns.

Education and Training

DeVry University, Columbus, OH, A.S. in Electronics

Juran Quality Improvement Process; Facilitating and Leading Teams (Juran trained)

Demand Flow & Mix Model Flow line Technology

Lean Thinking / Six Sigma (Diebold trained black belt)

Statistical Process Control and Improvement training

Certificate, Mastery of Business Fundamentals, Westchester State College

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