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Management Customer Service

Location:
Muscat, Muscat Governorate, Oman
Salary:
450omr
Posted:
February 01, 2016

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Resume:

RESUME

To achieve recognition in the field of healthcare and intends to work in challenging environment that encourages and leads to continue learning and also provides exposures to new ideas. 5 Years of experience as nurse in homeland and overseas in intensive care unit, taking care of patients in medical, surgical and neuro-surgical areas.

MBA: HEALTH CARE SERVICES 2014

St. Thomas College of Allied Science Kottayam, Kerala, India Bachelor of Science: NURSING 2006

School of Medical Education, Mahatma Gandhi University Kottayam, Kerala, India Higher Secondary : SCIENCE WITH BIOLOGY 2002

M.D Seminary Higher Secondary School Kottayam, Kerala, India High School 2000

St. Mary’s Residential School Tiruvalla, Kerala, India NISSY SHARIN ALEX

E-mail: nissysharin @gmail.com

Po box 150 PC 117 Al wadi Al kabir

Sultanate of Oman

Gsm: +968-**-**-****

Mob: +91-97-44-92-510*

PROFESSIONAL SUMMARY

EDUCATION AND TRAINING

CAREER OBJECTIVE

RESUME

• Nursing

• Healthcare management

• Hospitals

• Quality management

• Nursing education

• Customer service

• Healthcare consulting

• Microsoft office

• Public health

• Staffing management ability

• Proven patience and self-discipline

• Patient-oriented

• Personal and professional integrity

• Relationship and team building

• Staff training and development

ICU SUPERVISOR AND IN - SERVICE EDUCATOR 1/06/2015 to 30/11/2015 PARET MAR IVANEOUS HOSPITAL, PUTHUPPALLY, KERALA, INDIA Evaluated patient care procedural changes for effectiveness. Staff management, evaluation of records, staff teaching regarding updating in nursing field. management of ICU infection control, Actively participated in unit-based Quality Assurance program. Assisted patients with heading and recovery after surgery. Provided necessary health education training for patients. Treated patients with strokes, head traumas, comas and intractable hematomas. Managed case achieved departmental goals and objectives by instituting new processes and standards for in-patient case. Responsibilities in primary care, case management and medication management. Coordinate with doctors and registered nurses to develop care plans for patients. Skillfully performed suture removals for patients of all ages. Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments.,

STAFF NURSE,ICU 12/09/2009 to 03/07/2011

KING FAISAL SPECIALITY HOSPITAL TAIF, SAUDI ARABIA Evaluated patient care procedural changes for effectiveness. Recorded patients medical history, vital statistics and test results in medical records. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit. Developed and maintained quality care systems and standards, including but not limited to, creator and improving medical protocols/guidelines. Actively participated in unit-based Quality Assurance program. Assisted patients with heading and recovery after surgery. Provided necessary health education training for patients. Treated patients with strokes, head traumas, comas and intractable hematomas. Managed case achieved departmental goals and objectives by instituting new processes and standards for in-patient case. Responsibilities in primary care, case management and medication management. Evaluated patient care needs, prioritized treatment and maintained patient flow. SKILL HIGHLIGHTS

PROFESSIONAL EXPERIENCE

RESUME

Accurately documented all elements of nursing assessment treatments, medications, discharge instructions and follow-up care. Utilized strong assessment skills to determine necessary patient care, providing education, treatments, IV therapy, venipuncture and wound care. Provided quality nursing care in accordance with resident care policies and procedures. Worked as part of team to ensure proper care of body mechanics and safety of patient. Partnered with team of Registered Nurses to ensure over all well being o all patients. Often commended for maintaining the safety, respect and dignity of residents. Coordinate with doctors and registered nurses to develop care plans for patients. Skillfully performed suture removals for patients of all ages. Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments. STAFF NURSE, NEUROSURGICAL ICU 17/09/2007 to 20/05/2009 M.O.S.C MEDICAL COLLEGE HOSPITAL KOLENCHERRY, KERALA, INDIA Partnered with team of Registered Nurses to ensure over all well being o all patients. Often commended for maintaining the safety, respect and dignity of residents. Coordinate with doctors and registered nurses to develop care plans for patients. Skillfully performed suture removals for patients of all ages. Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments. STAFF NURSE, 22/02/2007 to 22/08/2007

MUTHOOT MEDICAL CENTRE KOZHENCHERRY, KERALA, INDIA Evaluated patient care procedural changes for effectiveness Basic Life Support (BLS) Certification

CPR certified through American Heart Association.

(1) Two day workshop on Mental Health in later life conducted by University of Wolverhampton (the Kerala initiative)

(2) One day seminar by STAFF CONFERENCE ON PSYCHOSOCIAL d REHABILITATION AND FAMILY LIFE(organized and sponsored by trada and ministry of social justice and employment, govt. of India)

(3) One day seminar on NURSES ROLE ON CODE BLUE (KING FAISAL HOSPITAL, TAIF SAUDI ARABIA)

CERTIFICATION

WORKSHOPS AND SEMINARS ATTENDED

RESUME

• Place of Birth : Bahrain

• Date of Birth : 7th of October,1984

• Religion : Christian

• Sex : Female

• Status : Married and 1 child (age 2)

• Permanent Resident : Kizhuvallitharayil, Payyanamon Po. Pathanamthitta. Kerala, India.

• Passport No : K0872795

• Passport Issued from : Muscat

• Valid up to : 20/05/2022

• Visa : On family visa.

1. Dr. SREEKUMAR.G

Associate professor of neurosurgery

M.O.S.C MEDICAL COLLEGE HOSPITAL,KOLENCHERRY, KERALA, INDIA. MOB. 001**********

2. SR.JEENA

PRINCIPAL OF ST.THOMAS COLLEGE OF ALLIED SCIENCES

CHANGANACHERY, KERALA, INDIA.

MOB. 0091-944-***-****

Signature : Nissy Sharin Alex

PERSONAL INFORMATION

REFERENCES



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