Nicole Anozie

**** ******* ****., **** # ***

Ottawa, Ont K1V 8Y7

647-***-****

actcb4@r.postjobfree.com

Objective:

To obtain a responsible and challenging position where my qualifications and work experiences are required.

Employment Experiences:

GEM Windows & Doors May 2015 – August 2015

Mississauga, Ont.

Hired as a receptionist

Received, directed and relayed telephone/fax messages

Assisted in the planning and preparation of meetings, conferences and conference telephone calls

Provided word-processing and secretarial support

Assisted the accounting department with accounts receivable and payable

Promoted to assist the service department and managed the service complaint department

Dealt with customer’s complaints about their products and installation

Worked with contractors and scheduling them for both new and service complaint repairs

Dealt with suppliers – shipping dates, product orders and repair appointments

The Logit Group (Ford of Canada) October 2013 – August 2015

Mississauga, Ont.

Hired as an interviewer

Contacted customers about their service experience at their Ford dealerships when they had their vehicles serviced

With customer’s permission, signed customers up to receive service and promotional updates from Ford of Canada and their Ford dealership

Set up call back phone calls for service feedback

Pass along disgruntled customers to their dealership or Ford of Canada for follow ups

Promoted to supervisor

Managed a team of 15 interviewers

Dealt with Ford of Canada directly regarding the team’s performance and production on a monthly basis

F.G Fencing & General Contracting Inc. May 2013 – December 2014

Woodbridge, Ont.

Hired receptionist, promoted to project manager & accounts receivable/payables

Answers phones and directs customers to correct departments for assistance

Book appointments for customers with sales representative, organized sales representatives calendar online and in Excel spreadsheets

Follow up with customers on quotes, prepared customer contracts and uploaded to company website for customer access

Process, receive and recorded customer deposits/payments for work contracted

Request and followed up with requested locates from utility companies

Prepare documents, folders, material lists, manifests for contracted crews for installation

Schedule installation dates via company website and Microsoft Outlook, corresponding with crews for upcoming jobs

Handle customer / crew issues

Assist in accounting/administration – have experience with creating POs, invoices and receivables

Yaya&Co (Square One) December 2012 – May 2013

Mississauga, Ont.

Sales associate

Promoted to Managerial team- Key Holder (Floor Manager)

Assisted in handling payroll for employees

Responsible for opening and closing the store and ensuring that proper store procedures and policies are followed

Works with Management to achieve daily & weekly sales targets

Understand and demonstrate an understanding of retail standards (store attendance, conduct standards etc.)

Supervise employees to complete tasks and achieve goals

Ensure that registers are properly opened and closed, doors are opened and locked

Confirm that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting.

Remain current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner.

Ensure all merchandising standards are maintained

Performs standard duties such as setting employee schedules, customer service, restocking merchandise, placing product orders and maintaining a clean and organized retail space.

KWE (Kintetsu World Express) December 2011 – February 2012

Toronto, Ont.

Office administration

Answering phones

Typing out shipment orders and work orders

Dealt with shipping companies (i.e. FedEx)

Data entry – Invoices

Assisting in accounting, operations and administration

Worked in distribution office

Handled accounts for shipping and receiving for the company

Filed and organized documents for truck driver pick up

Self-Storage November 2010- May 2011

Toronto, Ont.

Promoted to day manager & key holder

Rented out and showed storage space

Managed customer accounts which includes accounts payable and receivable

Filed, documented and organized files

Qualifications:

Cashier experience (over 5 years)

Managerial experience (over 4 years)

Advance office experience

Moderate understanding of the judiciary field

Advanced Computer skills (Word, Excel, Power Point)

Can type approx. 57 WMP

Confident and energetic

Able to cope and work in any environment

Interests:

Law Enforcement/Policing

Correctional

Human Resources

Education:

Currently enrolled in the Criminology and Criminal Justice Honors Program at Carleton University

Graduate of Sheridan College Police Foundations Program in 2015

Received O.S.S.D in 2008

References:

Available upon request.

Contact this candidate