Iskandar (Alex) Terzian **** Swiss Hill Court

Dayton, OH 45459

Cell: 937-***-****

Email: actcad@r.postjobfree.com

PROFILE

Result–oriented Information Technology management professional with proven program/project management skills and strong international business expertise. Track record of evaluating and selecting leading edge technologies for enhancing and introducing products. Managed projects of all sizes in the US, Australia, Europe, and Latin America to increase market share and reduce development cost.

EDUCATION

ITIL - Foundation Certified 2012

Masters Computer Science, University of Dayton, Dayton, Ohio, 1984

BS, Business Administration – Management & Marketing, University of Dayton, Dayton, Ohio, 1981

RELEVANT ACCOMPLISHMENTS

Experienced Agile and Waterfall Project Management methodologies user.

Managed the life-cycle migration of a Loan application.

Managing a combination of internal, consultant, and vendor resources for multiple projects.

Create processes and procedures to establish a PMO office.

Account Managed European based customers (Paris, Zurich, Geneva)

Program managed over 25 projects in the data center and infrastructure field including all aspects of

Disaster Recovery and Business Continuity Planning.

Initiated resource management tools for shared resources on Infrastructure projects.

Managed a team of 20 US and European-based architects and engineers to create a Global Solution

datacenters.

Managed all aspects of a $4 million government contract, including supervision of personnel,

management of project finances, development of life-cycle plans/performance requirements, and

purchasing.

Performed business process reviews and surveyed operational environments for various government

sites in an effort to recommend potential system software and hardware upgrades.

Evaluated Information Engineering and Modeling products for adoption by various government agencies.

Administer the research for a new Product Release.

PROFESSIONAL EXPERIENCE

Affinity Inc., Milwaukee, WI.

Program Manager Consultant at GE Aug 2015 – Present

Planned the delivery of the overall NAS Migration and its activities in accordance with the mission and the goals of the GE organization; Developed initiatives to support the strategic direction of the organization; Developed and implementing long-term goals and objectives to achieve the successful outcome of the program; Developing a program evaluation framework to assess the strengths of the program and to identify areas for improvement; Developing funding proposals for the program to ensure the continuous delivery of services.

Standard Register, Dayton, OH

Sr. Project Manager ePMO Jan 2015 – Jul 2015

Portfolio Manager responsible for all the Back-Office projects that are planned and in-progress across the company. Gather and report metrics that describe the state of the portfolio. Track in-progress projects to elevate risks and issues, and manage the resource pool that supports the IT investments. Presently, the portfolio budget is at $6.5 million across 3 programs and 10 projects.

Terzian 2

Insight Global, Cincinnati, OH Apr 2014 –Oct 2014

Project Manager Consultant, at First Financial Bank, Cincinnati Ohio

Application and Data Migration project. Using Agile and Waterfall methodologies, manage the lifecycle of migrating a legacy Loans Application. Create the migration lifecycle, Migrate data, Create application retirement plan, negotiate vendor contract; Create As-Is and To-Be process models; evaluate gap and implement approved changes. Setup and customize Salesforce as the Franchise CRM tool.

TekSystems, Dayton, OH Jan 2014 – Mar 2014

Project Manager Consultant at LexisNexis, Miamisburg Ohio

Market Research project manager with the CDI group. Conducted surveys using 250 consultants researching 580 customers prior of the release of a new version for a modified Legal search engine. This 90-day project required daily reports to 5 different market segments and bi-weekly reports to the VP of Marketing.

AVI-SPL, Tampa, FL

Manager Implementation Team Mar 2012 – Dec 2013

Managed Services Group - Managed a team of 5 PMs in overseeing the day-to-day progress of projects in implementing Cisco (Tandberg), Polycom and LifeSize Telepresence endpoints and infrastructure devices from post sales, installation, through managed services support. Using Agile methodologies, lead the team in transitioning the Managed Services and project management processes from Iformata to Communications to AVI-SPL based requirements and processes. Implemented Salesforce as the communication method to the business.

Iformata Communications LLC, Dayton, OH (Acquired by AVI-SPL)

Director PMO and Account Management Reporting to COO & SVP Mkt. Sept 2007 – Mar 2012

(Major European Accounts and New Customer Engagement Officer)

Create processes and procedures using waterfall methodologies for establishing a PMO office at Iformata Communications L.L.C. Obtain business user, systems, and other vendor commitment of people and resources to implement assigned projects using resources across the corporation. Work with functional managers to negotiate for resources for projects and communicate with those managers regarding resource availability, workload, and performance. Manage departmental staff, other functional resources, and consultants during all phases of project.

Radian Group Inc., Dayton, OH

Sr. Project Manager Aug 2002 – Aug 2007

Project managed the construction and installation of state-of-the-art Data Center with full NOC Operations. Manage multiple projects in cross-functional environment of 5 or more projects at a time with teams of 2 to 15 engineers on each project. Directed more than 25 projects related to the Radian primary and secondary data centers; ranging from operating systems upgrade, Database restructuring, Storage upgrade, Cabling, installation of Voice Over Internet Protocol, opening new and upgrading field operation offices, and various infrastructure projects. Initiated and lead resource management tools for shared resources for the Infrastructure projects.

LexisNexis, Miamisburg, OH

Program Manager Jun 2000 – Jul 2002

Led a twenty-member engineering team to develop a single global legal product that will eliminate numerous customized country specific products. As a key member on the Global Product and Content Council, conducted site surveys, analyzed existing technologies, and determined high level product requirements for sister companies in Chile, Argentina, Australia, UK, and France. Drove financial analyses related to migration of global products.

Project Manager Sep 1998-Jun 2000

Directed a multi-million dollar effort to certify existing X.25 protocol to Y2K compliance and migrate to a new TCP/IP protocol. Migrated thirteen legacy systems to Y2K compliance. Managed the development of two new unique legal research products that are part of LexisNexis’ primary money making products provided to law firms and insurance companies.

Terzian 3

EDS Military Systems, Beavercreek, OH

Business Manager 1997–1998

Obtained full responsibility for a $4 million government contract. Was single point-of-contact for formulation of technology acquisition strategy. Assigned and supervised contractor personnel schedules, enforced work standards and reviewed performance discrepancies. Monitored monthly financial outlooks and cost allocations.

Senior Systems Architect 1996-1997

Recommended the design for a web-based application to be used at the US Army’s largest rotary-wing depot maintenance operation

Deputy Delivery Order Manager 1994-1995

Performed business process reviews and led research studies of current and proposed DoD standard systems.

Tamsco, Fairborn, OH 1993-1994

Systems Engineering Manager

Centech, Beavercreek, OH 1992-1993

Senior Systems Analyst

Micah Systems, Fairborn, OH 1988-1992

Information Engineer, Systems Analyst, Database Admin

Terzian International, Abingdon, VA 1986-1988

Software Development Consultant

Triumph-Adler Computer Systems, Kuwait 1984-1985

Manager Software Group

LANGUAGE PROFICIENCY

Fluent in Arabic, Armenian, French, Turkish

Professional Affiliations

Project Management Institute – 1999 – Present

Toastmasters International – 1997 –2007

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