Bret Reichenbach, MCPM, MCBA 763-***-****

**** ******** ****** *, ***********, MN 55412 actc8h@r.postjobfree.com

SUMMARY OF PROFESSIONAL QUALIFICATIONS

Innovative and Persuasive Professional known for achieving high levels of customer satisfaction and loyalty in Retail Hardware National Accounts. Experienced in building new markets. Expert in enhancing existing business models with creative solutions that drive sales and maximize customer potential. Effective in engaging all levels of stakeholders with polished presentation skills. Demonstrating seasoned leadership and keen business acumen, gained through 10 plus years with Fortune 500 Corporations.

EXPERTISE l Innovative Product Development l Strong Negotiation & Presentation Skills

l National Account Management l Cost Saving Customer Solutions

l New Business Development l Cross-Organizational Collaboration

l Key Customer Relationship Building l Branding & Merchandising Strategies

l Store Planning and Fixture Design l Corporate Retail Specialist

CAREER HIGHLIGHTS

n As the National Account Director at TCH, developed and landed a new Target Store account through creative program solutions and strong relationships with senior level decision makers. Generated $13.8 million in sales with a 33% annual margin.

n As Prototype Architect Manager at Best Buy Co., researched, designed and developed new electrical delivery systems for flexible overnight fixture layouts. Reduced cost of fixture changes by over 75% with no downtime in sales. Systems remain in use today.

n Called on and presented to Fortune 500 and other major companies including Target, Best Buy, SuperValu, Buffalo Wild Wings, Sterling Jewelers, Carlson Companies, Macy's and others. 3 years received TARGET top Supplier / Vendor service recognition.

n As the designated staff Creative Innovator, saved Best Buy Co. at least $1.8 million annually with a new sprinkler head design for high piled stock shelving.

n As lead department liaison for Best Buy Property Development, worked within seven corporate departments on cross company initiatives. Provided effective problem solving among departments based on thorough understanding of their goals and objectives. This enhanced collaboration resulted in flawless execution of initiatives.

n Customized software and designed websites to digitally share prototype drawings and details for construction documents with architects and builders of Best Buy stores nationwide. Reduced errors and costly arbitration due to miscommunication, saving company over $300,000 yearly.

n Founded Retail ESP (Enterprise Solutions Partners), a unified group of accomplished product and service providers focused on enterprise chain expansion, using an integrated vendor solutions approach.

EXPERIENCE TCH, Minneapolis/St. Paul, MN

National Account Director 2002 to 2015

Oversaw business development, marketing and strategic sales for hardware.

Managed 30-40 National Accounts assigned among 14 Account Managers.

Maintained Customer and Contact information using CRM database.

Regularly reviewed each client's status to maintain high levels of customer service.

Researched, identified and developed new opportunities within the marketplace.

Worked with retail chains to procure hardware based on yearly volume needs.

Presented to Senior Retail Management, highlighting products and services offered.

Developed creative solutions designed to meet the needs of prospective clients.

Ensured customer satisfaction in regard to invoices, reporting, monitoring, etc.

Successfully negotiated contracts and locked pricing in for extended periods.

Bret Reichenbach, MCPM, MCBA

Résumé of Qualifications

EXPERIENCE TCH (continued)

Consulted on security products and managed Door and Hardware specification.

Facilitated customer requests for Information and Requests for Proposal.

Stocked, staged and delivered specific product packages to specified locations.

Assisted GCs and Project Architects on code compliance and specifications.

BEST BUY CO., INC., Minneapolis, MN

Prototype Architect/Development Manager/Project Management 1999 to 2002

Managed quality control and streamlined the expansion process, from real estate, architecture and construction to project completion and grand opening.

Automated and coordinated prototype drawings and specifications.

Developed details to meet a number of store merchandizing options used to match regional construction practices.

Designed and maintained an Architecture and Construction website used by customers to streamline design and communication throughout the construction process.

Automated the process for building prototype drawings and specifications.

Researched and developed of new technologies to streamline retail process.

Managed outside consulting Architects who produced site-specific plans and CDs.

TARGET, Minneapolis, MN

Project Coordinator 1996 to 1999

In charge of construction documents of leased areas including beauty salons, fine jewelry, and cosmetic vendor shops.

Project managed oversight of schedules and installations in conjunction with outside contractors and vendors.

Oversaw CAD development and training.

ARCHITECTURE PLUS, Monroe, LA

Project Architect 1992 to 1996

Managed construction documents of shell drawings for major retailers including Dillard’s, Sears, JC Penney, and Belk’s.

Developed prototypes (typical elements) for creation of CDs; maximized efficiency and accuracy, saving company time and money.

n Previous experience with DILLARD'S CORPORATE, Little Rock, AR as Store Planner, Job Coordinator, Visual and Fixture Designer.

CONSULTING RETAIL ESP, Minneapolis, MN

Founder/Innovator 2007 to Present

EDUCATION WATERMARK LEARNING, Edina MN

Nationally recognized and affiliated with University of Auburn School of Business.

Master Certification in Project Management and Business Analysis – MCPM & MCBA

Courses included Project Management Fundamentals, Influencing Without Authority, Planning Managing Requirements, Consulting Skills to Solve Business Problems, Eliciting Business Requirements, and Business Analysis Fundamentals

MONTANA STATE UNIVERSITY, Bosman, MT

Completed four years toward an Architectural degree Minors in Art and Construction Engineering

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