Customer Service
Resume:
SUJANA SHRESTHA
*/* ****** *****, ********, NSW, 2223
actc1g@r.postjobfree.com
Career Objective:
Accounting graduate seeking the opportunity to utilize my accounting knowledge and experience which will advance my skills efficiently to establish an Australian career. I am eager to learn the company’s requirements and become productive quickly.
Key Skills Summary:
•Computer skills including Word, Excel and PowerPoint
•Knowledge of MYOB
•Proficient written and verbal communication.
Education:
Oct 2011- June 2013 Bachelor of Accounting (Distinction achieved)
Central Queensland University, Sydney
Jan 2010- Sep 2011 Advanced Diploma of Accounting (Distinction achieved)
Central college, Sydney
2003- 2006 Bachelor in Business Studies
Public Youth Campus, Nepal
Internship Experience:
April 2014 -July 2014 CB Accounting, Sydney
Assistant Accountant
Maintained and Managed general ledger accounting functions
Managed account receivable and account payable records
Did tax return Individual
Entered invoices in Handi Ledger
Improved communication skills and technical skills.
Gained knowledge of filing system.
Employment History:
June 2012- Present Kareena Private Hospital, Sydney
Assistant in Nursing (AIN)
Provide excellent service to all stakeholders including customers, patients & families, managers, colleagues.
Create a good rapport with patients and deliver excellent care to them.
Require to work positively and collaboratively within a team under pressure.
Complete paper work within timeframe and report complicated issues to senior staffs or managers.
Apply safety & risk management principles to ensure safe delivery of service.
Maintain confidentiality on all issues relating to Kareena Private Hospital, patients and staff at all times.
Feb 2010- May 2012 TAS’s Seafood, Sydney
Customer Service
Increased communication skills through consistent customer service.
Obtained all relevant information to handle customer and resolved the complaints.
Developed customer service skills.
Maintained knowledge of price changing in any items.
Established cash handling process.
Professional Development
Sep 2013 – present Accounting Professional Year Program
Performance Education
Key skills:
Australian Workplace Skills
Australian Business Culture
Achieving Career Success
Australian Business Environment
Professional Business Communication
3 months Internship
Personal Attributes
Communication and teamwork
Able to communicate effectively in a professional business manner and as a member of a team. Developed through part time work, volunteer work and Professional Year.
Ability to meet deadlines and work under pressure
Studying a full time bachelor degree has given me the time management skills to multitask and driven to meet deadlines while maintaining accuracy. Working as a part time and studying has perfected my ability to work under pressure.
Enthusiastic, hard working and eager to learn.
Reliable, trustworthy, with strong work ethic and values. A high achiever: received higher distinctions and distinctions throughout my university studies.
Volunteer Work
Australian Taxation office (ATO) (July 2013- October 2013)
The ATO is the Australian Government’s main revenue collection agency that sustains social and economic policy and Fund services for Australians.
Assisted clients to do tax return individually online and e-paper when necessary.
Maintained confidentiality of client’s details.
Improved communication skills.
Achievement: Awarded a certificate of appreciation for participation in Tax help Program to the Australian community by Commissioner of Taxation.
Exodus Foundation (2012)
The Exodus Foundation is a registered charity that helps Australian community by providing food, educational and social health and wellbeing services without discrimination to those who need it most.
Prepared food to feed homeless and provided a food parcel for needy families.
Language Skills:
Fluent in spoken and written English, Nepali and Hindi.
References:
Kim Boyd Michelle McDonnell
Nursing Unit Manager Kingsway Day Surgery NUM
Kareena Private Hospital Kareena Private Hospital
Phone No.: 97170342 Phone No.: 97170704
actc1g@r.postjobfree.com.
Contact this candidate