ADA M. HARVEY *******@*********.***
***A Glen Cove Avenue 516-***-****
Glen Cove, NY 11542
Interpersonal skills Achieved by successfully communicating with physicians, patients, co-workers, visitors, hospital personnel, and other agencies. Organizational skills Ability to manage and prioritize tasks in a fast-paced environment. Computer skills Typing (automated accounting), Bookkeeping (medical terminology) WordPerfect 5.1 (medical transcription), Lotus 1-2-3 Basics (medical management) WordPerfect for Windows 6.1 (business management) Data Entry (office machines)
EDUCATION
6/95 - 3/96 Hunter Business School, Levittown, NY
Certificate - Computerized Office Technology with Medical Program 9/90 - 5/92 Genesse Community College, Batavia, NY Associated Degree - Liberal Arts
3/01 – 6/14 SUNY Empire State College, Old Westbury, NY Bachelor’s Degree – Community and Human Services
WORK EXPERIENCE
04/08 - 08/09
North Nassau Urology-Division of Intergrated Medical Professionals
Medical office assistant
Greeted patients and assisted them to and from exam room, assisted doctors with patients in exam room during examinations and procedures
Spun and sent urine specimens out to other labs for results, set up and stocked exam rooms
Cleaned equipment and made sure all were properly sterilized, made appointments, took messages
Assisted doctors in returning patient calls, scanned documents into the computer system, filed charts and performed any and all office duties required.
05/1997 - 12/07
North Shore LIJ Health System, Glen Cove, NY
Receptionist/Biller for Physiatrists and Neurologists
Greeted patients, arranged and confirmed appointments; kept treatment records.
Prepared patient rooms for different procedures, set-up medications, prepare tray set-up for Botox injections
Handled insurance authorizations for patients
Arranged appointments for patient procedures through the OR.
Entered data for patient services by codes; for patient billing
Prepared documents for doctors regarding legal matters concerning patient related cases
Arranged the scheduling of MRI’s, X-Rays, Lab work and Epidural injections
Ability to interact with patients who needed reassurance when they were anxious, worried during a visit or testing
Filing of medical charts, sorted and delivered mail to doctors, copying & faxing, took messages
04/04 - 12/04
AVALON Square, Hendricks Avenue, Glen Cove, NY
(Full-Time employment while at North Shore LIJ)
Concierge for Residents
Assisting residents in a variety of ways to ensure that they were pleased with their environment, safety & well being.
Answered incoming calls within the facility
Made calls to residents regarding the delivery of mail, packages and dry-cleaning
Notified bldg. occupants of fire drills, trespassing, situations involving security
Responsible for contacting maintenance when elevators were malfunctioning and for the lock up when residence were moving in or out
Oversaw security of the garage and bldg. lockups
Set bldg. alarm system before leaving post at night
Informed authorities for trespassing violators
Logged daily information into the database regarding problems or complaints and facilitating that information to the next person on shift
Managed movie library/ledger for people to check out movies as well as return them
Made sure residents followed all rules and regulations regarding bldg. policies
8/87 – 6/96
Self-employed hairstylist
Scheduled appointments
Maintained inventory, serviced clients with hair and cosmetic care
7/76 - 7/87
PALL Corporation, East Hills, NY
Bio Medical Assembler for Open heart surgery and blood transfusion filters
Recorded and prepared reports pertaining to quality and quantity of products distributed.
Responsible for detecting malfunctions, starting and operating machinery, inspecting containers to ensure product specifications
REFERENCES
Madeline Shapiro, Director - Hunter Business School Dr. Barry C. Root, Chief Director of Physical medicine and rehabilitation - NSUH, Glen Cove Dr. Karen Blitz, DO - NSUH, Glen Cove
Dr. David Reich, Physiatrist - North Shore LIJ, Manhasset Dr. Vicky Seidenberg, Physiatrist - NSUH, Glen Cove Dr. Peter J. Calabretta,
Dr. Peter J.G. Maris, Patient, Ophthalmologist
Dr. Gerard F. Vitale -NSUH, Glen Cove
Diane Pierro, Secretary Family Practice - NSUH, Glen Cove Mr & Mrs. A. Wallace, Patient - NSUH, Glen Cove
Gertrude Soslau, Patient - NSUH, Glen Cove
Robyn Bellospirito, Patient - NSUH, Glen Cove
Irwin Lutt, Patient - NSUH, Glen Cove
Helen Altman, Patient - NSUH, Glen Cove
Gail Chaffer, Patient (Teacher Aid) - Locust Valley School District Jonah L. Goldstein, Patient - NSUH, Glen Cove