Restaurant Manager

Renjith Mohanan Pillai

Contact No

Mobile: +971*********

Personal Data

Date of Birth : 30.051986

Gender : Male

Marital Status : single

Email : *********@*****.***

Languages Known

English, Hindi, Malayalam

Current Salary:

7,500 AED per month

Experience Summary

A talented individual who has lifelong interest in quality food, the hospitality industry and the latest culinary trends.

An experienced host who works hard to cultivate a high profile with guests, and possesses a strong understanding of financial margins and controls.

Team player, enthusiastic with effective communication skills, expresses excellent personal presentation and grooming disciplines that will reflect and complement the highest standards of the company.

Track Record of on-the-spot decision making and supporting the employees.

Focused on ensuring the guests needs while enforcing standards for individual performance.

Excellent at MS Office

Adept at general supervision, hiring, training and motivation of employees.

Highly skilled in driving sales through excellent operations and marketing efforts

Hands on experience in managing restaurant functions to ensure exceptional customer services

Well-versed in analyzing areas of improvement in business and evaluating employee performance

Currently looking for suitable managerial position with an exciting and reputable restaurant.

Work Experience – 7+ years

Assistant Restaurant Manager – The One Total Home Expérience

June 2011 to Present

Restaurant Superviser – Crown Plaza Hotel

Oct. 2009 to May 2011

Restaurant Superviser – Rhodes Mezzanine Restaurant,

Grosvenor House Hotel

May 2008 to Aug2009

Educational Qualification

2011 Master of Business Administration, Marketing & HRM.

2007 Bachelors Degree in Hotel management & catering science.

Key Skills:

Hospitality & Culinary Management

Front- & Back-of-House

Operations

Budgeting & Cost Controls

Five-Star Dining/Menu

Development

Teambuilding/Training/Supervision

Safety/Sanitation/Quality Controls

Vendor/Inventory Management

Guest Service Excellence

Turnaround Management

Strategic Marketing &

Sales

Payroll/P&L Management

Profit & Growth Strategies

Restaurant & Kitchen

Design

PROFESSIONAL EXPERIENCE

Trainings:

Personality Development

Team Building

Handling problems

Certifications:

2008 HACCP certification training by Dubai Municipality.

2010 Food hygiene certification from ADFCA (Abu Dhabi Food

Control Authority.

Awards:

“Best Assistant Restaurant Manager of the year 2013” (out of 5 Managers)

“Best Trainer of the year 2010”

Project Details:

A Study on Market Feasibility and Financial viability of proposed hotel (Duration: 2 months).

Current Salary:

I have a current salary of 7,500 AED per month

Career History:

The One Total Home Experience,

Abu Dhabi UAE (June 2011 to present)

Responsibilities:

Elevated gross sales of The One Total Home Experience by 27% in first year as assistant restaurant manager and by 12% or more every year thereafter.

Achieved record profitability of restaurant and catering operations for the past three years. Cut food and labor costs by 9% while increasing sales, food/service quality and guest satisfaction.

Redesigned menus and dining room layout; renegotiated terms with vendors/suppliers; halted rampant waste; and unified front- and back-of-house staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability.

Being highly visible and the face of this business.

Ensuring the correct use of cleaning materials and equipment.

Supervising the shifts of kitchen, waiting and cleaning staff.

Meeting and greeting customers and organizing table reservations.

Advising customers on menu and wine choice.

Recruiting, training, managing and developing a team.

Crown Plaza Hotel,

Yas Island Abu Dhabi (Oct 2009 to May 2011)

Responsibilities:

Managed all areas of the operations during scheduled shifts

Assessed staffing and recruitment needs

Monitored procurement, storage, preparation, cooking, handling, and serving of food

Planned and directed employee training programs

Maintained cleaned and safe environment

Ensured provision of service in terms of order accuracy and time management

Interviewed, hired and trained personnel to work in a restaurant environment

Ensured smooth coordination between the back-end and front-end activities

Managed inventory and stocks and supplies

Managed customer complaints and queries

Rhodes Mezzanine Restaurant,

Grosvenor House Hotel (May 2008 to Aug2009)

Responsibilities:

Maximizes profitability of the restaurant by increasing turnover and controlling costs.

Establishes guest service standard that meet the needs of the target market and are in line with the operating concept of the F&B department.

Ensures all operating standards comply with company policies.

In charge of the internal merchandising, advertisement and external marketing publication for the F&B in

coordination with the F&B team designed.

Monitors and analyzes menus and products of competitive restaurants.

Provides recommendation to the F&B team regarding future plans and changes.

Help to selects & recruits employees with the coordination of the F&B Manager / Director.

Plans training programs for the F&B staff.

Ensures that the restaurant and kitchen are prepared for service.

Prepares staff schedule as per needs of the F&B.

Assists with inventory check of operating equipment.

Handles guest complaints and follows up.

Inspects the physical condition of furniture and decorations.

Declaration:

I hereby declare that the above particulars are true to the best of my knowledge.

Place: Abu Dhabi

(Renjith Mohanan Pillai)

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