Staff Assistant, Assistant Property Manager, Property Manager

KIM SWANBERG

**** ** ***, ********, ** *****, 817-***-****, actbjf@r.postjobfree.com

Assistant Manager / Administrative Assistant

Experienced Manager/Administrative Assistant working in a fast-paced environment demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented, resourceful in completing projects and able to multi-task effectively.

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Customer Service & Relations

Telephone Reception

Data Entry

10-Key

Report & Document Preparation

Office Equipment Operation

Accounts Payable/Receivable

Payroll

General Accounting

Purchasing

Yardi

Excel, Word, Outlook

Computer Operations

Paradox

Filing

Inventory

MRI

OneSite

Experience

June 2015 – Present, Lucky Cousins Trucking

Office Manager

As administrative assistant I am the liaison between employees and management to ensure proper lines of communication. I address a myriad of problems and issues requiring immediate attention and resolve them. I take care of the weekly payroll for 60 employees, insurance, workman’s comp, and accounts receivable and payable. I assist the terminal manager in the hiring process of employees to include background checks. I enter information into spreadsheets for weekly meetings, and accounts receivable and payable. I assist the terminal manager in the hiring process of employees to include background checks. I enter information into spreadsheets for weekly meetings.

May 2014 – August 2015, Showdown Saloon,

Part-Time Bartender

Operated POS machine, ordered supplies and liquor, collected money and gave correct change, cleaned and kept bar sanitized.

May 2012-Present, Fairfax Realty Corp, Papillon Parc Townhomes

Manager

Required meetings with prospective residents’, preparing leases, conducting move-ins and move-outs, collecting rent, making deposits and maintaining resident files. Handled residents’ questions, complaints and concerns and took the necessary steps to resolve the situations. Other duties included working with vendors to ensure their work was completed in a timely manner. Also managed the maintenance staff to ensure work orders were done in a timely and complete manner.

May 2010-April 2012, Jeeps Trucking (part-time)

Administrative Assistant

Responsible for all aspects of customer service including but not limited to booking and scheduling loads, assigning drivers, load follow up, and productivity reporting/tracking, answering telephone, copying, filing and bank deposits.

Dec 2008- May 2010, Texas Spine Institute

Billing Collections/Records Clerk

Responsible for office billing, collections, copied and sent out records requests on patients also posted payments via electronic records. Contacted patients who had an outstanding balance and made payment arrangements with them.

Mar 08-Nov 08, Babcock and Brown, Hilltop Apartments

Assistant Property Manager

Responsible for all property assets including sending renewal letters, typing leases, qualifying prospective residents, filing evictions, posting rent using MRI software, sending renewal letters, walking move-outs, walking ready units, and bank reconciliations. I was also in charge of all customer service challenges including accounts payable and receivable. Handled all office/employee issues and performed daily strategies as office manager.

May2007 – Mar 08, TVO North America Carrollton Oaks (320 Units)

Assistant Property Manager

Responsible for posting rent using MRI software, sending renewal letters, typing leases, qualifying prospective residents, walking move-outs, walking ready units. I handled all evictions and bank reconciliations. Was in charge of all customer service challenges including, but not limited to accounts payable and receivable. Was charged with all office/employee issues and performing daily strategies as office manager.

October 06 – May 07, Westdale Hills Asset Management (2180 Units)

Lease Coordinator

Responsible for proof reading and ensuring property leases were correct and all pertinent information was available via pre-qualification. I assisted in customer service by arranging and setting up new property lease files according, to TAA standards. I entered all property leases using the Yardi computer system.

March 04 – October 06, Westdale Hills Asset Management (1236 Units)

Maintenance Coordinator/Leasing Agent

Responsible for handling all customer service maintenance issues and prioritized requests on 1100 units. Ordered appliances, scheduled make readies, performed data entry, filing, and copying, scheduled carpet replacement and pest control, and took care of incoming calls for my units.

June 03 – March 04, Secret Investigations

Private Investigator

Investigated fraudulent insurance claims regarding client surveillance and video recordings. Maintained in detail a report of the investigation for formal submittal to insurance liaisons. Also led and participated in several miscellaneous undercover investigations.

November 97 – June 03, American Airlines Inc.

Staff Assistant-Purchasing (HDQ)-Ramp Admin (DFW).-Ramp Training (DFW)

Required personal contact with all ground personnel and handled correspondences, scheduling appointments, resolving pay issues, preparing reports and issuing uniforms. Oversaw entering and tracking of personnel uniforms and equipment, operational postings and special projects that supported flight, ramp and training departments. Assisted with all the paper work and training requirements on new hires for Fleet Service. Maintained required scheduled training for FAA compliance and assisted with customer service for the traveling public when needed.

November 96 – November 97, NTN Bearing Corp.

Customer Service Rep

Supervised stock and forecasted orders for 150 distributors, while compiling quotes and reports through orders for total customer service. Entered products into the computer system and counted products once a year for inventory. This job required 100% phone contact with vendors and customers.

February 93 – November 96, Applied Industrial Technologies

Purchaser/Customer Service Rep

Duties included entering purchase orders in Paradox, typing, filing, once a year inventory, shipping and checking status reports on accounts. Acted as a liaison between branches and distributors ensuring close supervision on high priority accounts.

Education

Richland High School 1982

Ogles School of Hair Design 1984-1985

T.C.J.C. Basic courses 1987-1988

References furnished upon request

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