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Customer Service Office

Location:
Mississauga, ON, Canada
Posted:
January 29, 2016

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Resume:

OBJECTIVE

To obtain a position as an Administrative Assistant that allows me to employ my existing skills and acquire new expertise.

QUALIFICATIONS PROFILE

** ***** **************, *********, ***keting, Sorting, Inspection, Inventory experience, Data entry, Material Handler

Administration – Provide exceptional administrative support, streamline office processes to increase efficiency and improve service, outstanding communication skills.

Customer Service – Serve as initial point for customers, vendors, and partners. Educate customers and visitors regarding company services and products. Efficiently schedule appointments and promptly respond to inquiries via e-mail and telephone.

Technical Skills – A/P, A/R, Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), QuickBooks accounting software, capable of managing complex multiline telephone systems.

Key Strengths – Excel at developing strong relationships with Staff, Senior Management, and Clients. Strong record creating a positive first impression, highly organized and conscientious. Adapt quickly to new and dynamic environments.

PROFESSIONAL EXPERIENCE

REBEL APPAREL Inc. 2011 – Present

Administrator

Manage fast paced office for leading sports clothing manufacturer and distributor.

Perform wide-ranging office functions such as preparing, recording and managing all Account Payables / Receivables, QuickBooks, Purchase, maintenance of calendar/meetings, proactive correspondence management (reports, presentations, invoices, communications, charts, etc.) and filing.

Manage and promptly respond to all incoming enquiries/requests to executive(s) for information independently or re-direct to the appropriate person/area

PATHEON INC. 2010-2011

Packaging Operator

Performed packaging operations including filing, coding, capping, cartoning in accordance with established standards. Inspecting packaging products for presence and correctness of lot number, expiry date and general package appearance.

Set up the packaging line.

REAL ESTATE - Brampton, Ontario 2009 – 2010

Office Receptionist/Assistant

Served as first point of contact, answering telephone calls, greeting visitors, responding to customer and agent inquiries.

Scheduled appointments, updated and managed schedules, composing correspondence i.e. preparing offers for buyers.

BEST BUY CANADA - Mississauga, Ontario 2005-2007

Data Entry Assistant/ Material Handler

Reviewed and checked products and supporting documents, code and process products into required electronic format.

Scanned documents into database, maintain activity logs and prepare reports.

PROFESSIONAL CERTIFICATION

PCP(Accounting, Payroll) 2014

CPA & Sheridan College

Mortgage Agent License 2011

IMBA

Business Administration 2009

Trios College, Mississauga

Interpreter 2007

CET Centre of Education & Training

Office Automation Specialist (A.E.C) 1999

Delta College, Montreal, Quebec

REFERENCES AVAILABLE UPON REQUEST



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