Mukul Gupta
***, *** ******, *** ***** Colony,
Near Vijay Nagar, New Delhi-110009
Mobile : +91-989*******
Email : actbbm@r.postjobfree.com
OBJECTIVE
A professional challenging career which will provide opportunity for continuous growth and learning with a dynamic organization which values individual contribution.
Abilities:-
More than 8 years’ experience in MIS & Coordination
Good Knowledge of advanced MS-Excel, MS-Power-Point, MS-Word & Tally
Basic Knowledge of VBA & MS-Access (Sql Queries)
PROFESSIONAL EXPERIENCE
Designation – Technical Services Specialist
Jul’15 To Till Date
IBM India Pvt. Ltd. (Noida)
Handling compliance for CIRATS, Incidents monitoring & Dispatching, Coordination, Reporting & etc.
Prepare MIS reports related to the incidents, Cirats & Change volume & etc. using the service now tool on daily, weekly & monthly & adhoc basis with graphical presentations for weekly, monthly and adhoc meetings
All the reports are developed in advanced excel, VBA and power-point which further shows the trend of the team performance based on the number of incidents created and closed on daily basis with respect to their SLA’s
Designation - Sr.Team Lead (Operations)
Jan’11 To Jul’15
IGATE Global Solutions Ltd. (Noida)
Co-ordination with all projects & departments in Noida
Created reports for various technical help desk, managing day to day reporting which includes data analysis, Weekly/Monthly dashboards, Adhoc requests and presentations to support higher management to discuss with clients and to show the performance of the teams and associates
All the reports are developed in advanced excel and power-point which further shows the trend of the team performance based on the number of incidents created and closed on daily basis with respect to their SLA’s
Designation - Sales Coordinator
Mar’10 To Jan’11
Parle Agro Pvt. Ltd. (Ghaziabad)
Coordinated all North India branches of Parle Agro Pvt. Ltd. & Distributors
Handled Warehousing & Delivery reconciliation
Planned & Scheduled the Delivery of Goods and Cargos
Regular follow-up and status reporting regarding the deliveries to distributors
Maintained reports for primary & secondary, region wise, billing information & etc. using SAP tool
Complete required daily/weekly reports & presentation on time circulation
Maintained all documents as per quality standards
p.t.o.
Designation - Executive Risk
Sep’09 To Mar’10
Religare Finvest Ltd.
Co-ordination with all over India (450) branches of Religare
Handled following stock market compliance:-
(1)Offline Trade Verification (2) Trade Matching
Managed MIS report on a regular, weekly and monthly basis
Designation - Executive
Dec’06 -Sept’09
Indiabulls Securities Ltd.(Gurgaon)
Timely preparation of reports as and when required by SEBI from time to time
Co-ordination with NSE, BSE, MCX, NCDEX, HCL & BSNL and all over India branches of Indiabulls
Working on Oracle base Software also
Managed MIS report on a daily, weekly & monthly basis
Handled queries regarding V-Sat, Lease-Line and Terminal Ids
EDUCATION
B.Com (Pass) from University of Delhi in 2003
Senior Secondary School Examination from CBSE Board in 2000 with Commerce Stream
Diploma in Computer Application from STRELITE TRAINING INSTITUTE
MCSA from Microsoft
Tally version 6.3. From DICS
VBA from MORGANS
STRENGTH & HOBBIES
Smart-working and Honesty are my Strength
Listening to Soft Music & Sports are my favorites hobbies
PERSONAL INFORMATION
Nationality : Indian
Father’s Name : S.K. Gupta
Father’s Profession : Govt. Service into Bank of India
Marital Status : Married
Date:
Place: Mukul Gupta
(Signature)