Sandy Hutcheson C.A.E. A.M.I.M.I

* ********** *****

Ringwood,

Hampshire BH24 1XW

Telephone: 077**-******

mailto:actatn@r.postjobfree.com

PROFILE

An exceptional, results-oriented automotive professional with over fifteen year’s experience in Bodyshop Management; I have proven success in increasing effectiveness and productivity in the workplace. I am hands on in nature, financially aware, have effective communication skills, a keen eye for detail and the ability to negotiate at all levels.

Able to identify shortfalls in performance at all levels and to implement effective business solutions; I am customer-focused, process-driven, continuously looking for ways to improve performance and to increase revenue. Quality and compliance to Manufacturers, BSI PAS standards and H&S regulations are of utmost importance to me.

I have experience in the successful start-up of various operations and of managing multiple sites.

As a fully qualified Manager, Estimator experienced Claims Engineer and painter.

I strive to engender credibility and respect with my staff, since not only can I do the hands-on job, but readily do so when necessary to demonstrate or to ensure operational deadlines are met. I am able to work well within a team & also on my own initiative

Energetic and confident, I consider myself to be a good communicator, interacting well with senior management, staff and customers alike. My management experience has instilled qualities in me such as remaining calm in difficult situations, to respect diversity, value other people’s opinions and to respect confidentiality.

I guarantee you hard work, honesty, commitment and a sense of humour!

Summary of Management Positions

RIDGEWAY PAINT & BODY REPAIR CENTRE CADNAM Aug 14 - Present

Bodyshop Manager

Bodyshop Manager for the Groups BMW & Mercedes approved repair centre based in Cadam, Hampshire.

This is a stand-alone facility with 7 technicians currently producing in excess of 70k in labour sales per month. I am responsible for assuring compliance with, manufacturer agreements, industry guidelines & company policies& processes.

I have full responsibility for profit and loss within the departments.

Ensuring all daily and monthly targets are achieved or exceeded.

Manage and control WIP by utilising the DMS.

Managing efficiency, productivity and cycle time within the Bodyshop

Develop and grow the business through new business opportunities.

Ensure the highest level of customer satisfaction.

ABL ACCIDENT REPAIR GROUP Aug 09 – July 14

Bodyshop Manager

Initially based at Redhill where I managed 2 stand-alone sites. The acquirement of the Portsmouth site allowed me to prove myself to the directors. I was fully responsible for budgetary and operational performance of the Portsmouth site. 7 technicians producing and completing an average of 40 repairs per week. The Portsmouth operation was run as a fixed cost site so repair over replace was paramount to the success of the site. After the initial setup we introduced our OneTouch Service. One expert technician, working in a dedicated OneTouch work bay, was responsible for all the work on a car. This allowed us to improve on our key to key times, lifecycle and lead times. We worked closely with our suppliers ensuring we used the latest products and techniques to ensure high quality repairs.

Key successes

•Successful set up of the Portsmouth operation.

• Recruitment and additional training of staff.

•Securing, implementing and maintaining BSI PAS 125 accreditation for the new site.

•Attaining Vauxhall, Mazda and Nissan manufacturer approval in the last 12 months

SOLUS/NORWICH UNION Feb 08 – Mar 09

Motor Claims Engineer

Responsible for:-

•Ownership of the claim & authorisation of the repairs from the start.

•Ensuring the Repair Centre carries out the correct method of repair using E-scribe and PAS 125 methods.

•Managing customer complaints.

•Salvage Categorisation

•Valuations

•Offsite, home/work inspections of damaged vehicles including post repair inspections.

BIKERS LEGAL DEFENCE Nov 06 – Feb 08

Motorcycle Repair Centre & Workshop Manager

Reporting to the Operations Director, this was an initial 3-month contract, extended to 6 months and eventually appointed as a permanent position.

Responsible for: -

12 Technicians, including Estimator and Workshop Foreman.

Damage assessment and repair estimation of motorcycles.

Negotiating repair costs with insurance engineers.

Stock control.

Implementing new procedures in the workshop, including Health and safety.

Key Success

Having been awarded an additional 3 insurance contracts, BLD opened a new off-site repair centre. My role was to ensure the

•Successful set up and thereafter the day-to-day management of this new Bodyshop.

•Supplier management.

•Ensure Technicians were fully trained on ATA, PAS 125 procedures and new equipment

•DRIVE VAUXHALL PLC Jun 05 – Nov 06 Bodyshop Manager

•HARTWELL’S MOTOR GROUP PLC Sep 02 - Jun 05

Bodyshop Manager

PROFESSIONAL DEVELOPMENT, QUALIFICATIONS & TRAINING

The IMI: A.M.I.M.I C.A.E Current

Thatcham VDA ATA 2010

Continuous Audatex recertification - Pass with Distinction 2006 -2016

Thatcham Advanced Estimating B47 2008

Hampshire Fire and Rescue 2007

1st Aid at Work

Drive Vauxhall 2005 - 2006

GM Academy NVQ Management Development, In-house training

Hartwell Management Development 2002 - 2005

Repair Recognised NVQ (Management Standards Centre)

Managing Operations (on line)

Bristol Street Motors Training Centre 2001

Repair Evaluation

Assessment Accuracy

Customer Service Management skills

Thatcham Training Centre 1999

Advanced Audatex level 2, Auda- Audit

Thatcham Training Centre 1998

Advanced Estimating Skills. Glassmatix

PHH Accident Management Training Centre 1998

QUIOTS accident management estimating system

RM Training 1995

RM Paint Manufacturer in-house training course

Two pack painting water based painting techniques

Motex Training College, Edinburgh 1994

Warranty paint procedures

HVLP spraying techniques

Springburn College of Engineering, Glasgow 1979 - 1982

City and Guilds Motor Vehicle Craft Studies 380-383: parts 2 & 3

PERSONAL INFORMATION

Marital Status: Happily married with1 fabulous daughter

Driving Licence: Full for both car and motorcycle.

Interests: Photography, Motor sport, Hill walking, Fishing, Travelling, Motorcycle Restoration and spending time with my family and friends.

Willing to relocate

Contact this candidate