Name JOSE VILLANUEVA IGNACIO

Date of Birth March 19, 1976

Address #** *******, ******, ***. *****, 3022 Bulacan

SSS 33-2263912-7

TIN 910-803-658

Mobile Number 091*-*******

Email address acta8c@r.postjobfree.com

OBJECTIVE:

Obtain a responsible and challenging position within your company that will allow me to learn new technologies and skills while utilizing my previous experiences to improve beyond my abilities, and also to build a strong business relationship with the company and exceed expectations to excel within the company.

WORK EXPERIENCES:

March 15, 2010 – January 31, 2015

Freesurf Incorporated (former Aloha Boardsports)

AFP-RSBS Industrial Park, Km 12 East Service Rd.

Western Bicutan, Taguig City

Retail Operations Supervisor

Liaison between store personnel and Operations Manager.

Handling of staff concerns and coordination with Operations Manager.

Handles effective management, training, and guidance of each personnel from Store Assistants to Sales OICs’ of all stores.

Assist in conducting operations department meeting regarding procedures, products, promos and performance feedback.

Lead the retail team in providing good quality services to our customers, motivates and encourages them to meet their individual goals.

Monitors and allocates the work of the store personnel.

Evaluates and appraise store personnel’s performance.

Checking of staff individual notebooks to monitor their pending transactions, updates and customer inquiries.

Approves and monitor lates and absences of store personnel to avoid manpower shortages in all stores.

Prepares weekly/monthly staff performance report such as their OTB, CRP and MTD reports.

Conducts spot checking of cash register, month-to-date notebook and other pertinent cashiering documents.

Petty cash management (auditing, distribution, and replenishment).

Ensures that the store complies with merchandising standards and all items have their corresponding price tags when displayed in the selling area.

Supervises deliveries and pull-outs, ensuring that every item is accounted for.

Monitors and maintains the optimum stocks inventory level of the stores, ensure stock availability and replenishment.

Checking of stock cards and item security tags.

Responsible for all intercommunication, both with the main office and external parties.

Data transmittal from the store to the Main office, including but not limited to: daily sales reports, daily time records of the employees, billings, and requests.

.

February 25, 2008 – February 24, 2010

Cold Storage Singapore (1983) Private Ltd.

#21 Tampines North Drive 2 #03-01 Singapore 528765

Store Manager

Handles effective management, training and guidance of each personnel from Assistant Store Manager to Sales Assistant in the four (4) assigned store.

Evaluate and appraise personnel’s performance and suggests to the management for promotion or salary increment.

Daily Sales Auditing and Banking.

Ensure to attain Monthly Sales Target against Budget.

Conducts ocular inspection, make recommendations, suggestions to the management for potential location of new store.

In charge of merchandizing and set-up of newly opened store.

In charge of stock replenishment (ordering and receiving) and ensure all have proper ticketing or price when displayed in the selling area.

Conduct measures to prevent company loss, like camera viewing, shift analysis and spot checking.

March 16, 1999 – January 30, 2008

Balikbayan Handicrafts

1010 Antonio Arnaiz Avenue

Makati City, Philippines

Sales Assistant - Sales Supervisor

Promoting and merchandising of products.

Processing of payments made outside the store.

Reliever for Cashier and Secretary.

Monitors the incoming and outgoing merchandise; ensures that they are properly documented and merchandised.

Assists the Store Manager in accomplishing the necessary daily office requirements and reports.

Assist customers especially those who inquires about shipments; shipping computations, documents needed and procedures.

Checking and approval of pertinent documents under Sales Department

Daily Sales Auditing and Banking.

Immediate consultant for cashier, secretary, and cash releasing officer.

Computes guides’ commission.

Process Cash Vouchers for Guides’ and Suppliers.

Conduct Auditing and reconcile discrepancies for jewelry inventory.

April 1997 - March 1999

Systems and Encoding Corporation

Gil Puyat Avenue, Pasay City

Data Encoder/Proofreader

Data entry and editing.

Perform scanning and parsing of text.

Proofreading.

EDUCATION:

STO. ROSARIO SAPANG PALAY COLLEGE

Minuyan, City of San Jose del Monte Bulacan

Associate in Computer Science

Date Graduated: March 1997

SEMINARS/TRAINING ATTENDED:

GUTHRIE JENSEN

Creative Selling – April 2004

UNION BANK/CENTRAL BANK

Counterfeit Detection Seminar – May 2011

PERSONAL REFERENCE:

Pastor Mila N. Garcia

Sanctuary of Faith AG

CP# 091*-***-****

Maricel P. Nolledo

Network Engineer

CP# 091*-***-****

Jeanlyn I. Magrata

Operations Manager – ELRO

CP# 091*-***-****

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

JOSE V. IGNACIO

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