Summary of Qualifications:
Relationship selling
Resolves problems on an ongoing basis
Coaching/teaching in customer service environment
Volunteers on an ongoing basis with non-profits.
Commits to doing the best job possible while responding to requests for service/assistance
Have worked with CEO, Legal/Purchasing/Shipping/Customer Service departments in a liaison capacity coordinating combined efforts for the goal of getting the job done
Sold commercial and personal lines of insurance including the underwriting of the exposure
Work Experience:
2/2010 – Present
Variety of temporary jobs involving:
Vacuum sales/service
Bartender/server/marketer
Customer service representative
Supervisor/telemarketing
Wine selling/tasting events
Full-time management of Parental Care 2005 – 2009
Negotiate with care vendors
24/7 monitoring of patient well-being(hospice)
Crisis management requiring immediate judgments
Managed hospice specifications
Arranged last rites and funeral planning for both parents
General Insurance and other sales 2000 - 2005
AFLAC – Sold and serviced businesses with AFLAC products
Mooney Dock and Door - Sold and serviced dock doors and equipment
State Farm – Sold life insurance for agency
Enrico’s Restaurant – Bartender
Early Growth of Management and Insurance Sales 1981 - 1999
Wehrle Insurance Group – Sold P&C and Life Insurance
Bankers Life & Casualty – Sold Long Term Care Insurance
Met Property & Casualty – Sold Auto, Home and Boat Insurance
Wicker World Enterprises – Production Manager and buyer
Sears Brand Central – Sold electronics and white goods
Lumbermen’s Underwriting Alliance – Sold and did underwriting for property, workers compensation, business auto, general liability and umbrella insurance. Also, did mapping, rating
& surveying and coordination of safety exposures.
Mid-Continent – Sold Total Financial Planning which included service, insurance products, buy-sell agreements, investments, qualified and non-qualified deferred compensation programs
Ryan Insurance (aka Aon, Inc.) – Monthly accounting reports. Marketing of insurance products to auto dealers and their insurance companies. Liaison between dealers and corporate staff for completed objective.
Education
Northern Illinois University – Bachelor of Science in Business Administration
Michigan Technological University – 2 years of Civil Engineering studies
Ryan Insurance – Finance & Insurance training
Dales Carnegie – Effective Speaking
Bob Eder’s Investment course – For stockbroker training
General Activities
Current Life & Health and Property & Casualty Licenses through 9/2015
Prior member of Oak Brook Jaycees
Volunteering for Misericordia Charities for the last ten years.