TIANYING CHEN

act9tm@r.postjobfree.com

Hicksville, NY 11801 • 631-***-****

Personal Summary

A dynamic, detail-oriented person with experience providing exceptional office support and ensuring projects are completed on time and with high confidentiality. Extremely accurate and organized with the ability to perform customer service, data entry, monitoring of reports while creating a warm, welcoming environment for clients. Proven team player with the ability to work with people at all levels of a corporation.

Education

Stony Brook University Bachelor of Science in Applied Mathematics and Statistics May 2015 Bachelor of Science in Economics

Key Skills

Technical Skills: Excellent in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook, Publisher, Access), Adobe Creative Suite

(Photoshop, InDesign)

Other: Strong analytical & critical thinking skills, Good presentation skills, advanced knowledge of statistical skills, Effective communication skills, Good organization skills, Good team player, Target oriented, Scheduling, Customer services Languages: Bilingual – English and Chinese

Professional Experience

Seawolf Technologies Inc.- Administrative Assistant; Syosset, NY 07/2015- Present

• Developed procedures to increase the efficiency of numerous areas including filing and organizing records to increase our ability to efficiently retain/recover documents, reports and records.

• Responsible for numerous financial/accounting duties including the accurate creation of detailed billing/invoices, bill of ladings, receiving tickets, and other information as needed.

• Gained first hand customer service experience with key clientele, providing service and support, including planning, coordinating and procedural changes.

• Use statistic method to conduct user’s usage analysis, provide quantitative information on their voice, text, and data for management team

Stony Brook University-Campus Recreation - Operations Monitor; Stony Brook, NY 01/2013-05/2015

• Coordinated with Director to support a diverse set of initiatives, such as planning sports events, coordinating calendars for special receptions and providing customer service and support to students, faculty and staff.

• Assisted recreation visitors as they enter recreation center, including renting out lockers, answering questions and giving tours.

• Followed all policies and procedures to maintain a safe and clean facility

• Provided a high level of professionalism in all situations with individuals throughout the college and community. ShenYin & WanGuo Securities Co. Ltd – Operations Assistant Intern; Shanghai, China 06/2014-08/2014

• Directly assisted the Operation Manager in the design and implementation office policies to ensure a streamlined set of procedures that maximized efficiency and productivity.

• Acted as interpreter to communicate with foreign consumers and answering customer inquires.

• Leveraged mathematical and analytic expertise to calculate and report on operation expense, inputting data, updating payment history and verifying accurate client information. Stony Brook University-Economics Department - Teaching Assistant for Macroeconomics; Stony Brook, NY 08/2013-12/2013

• Provided professor with support in grading 70+ students homework & exams documents, ensuring accuracy while inputting grades in Excel for records and tracking.

• Worked with professor to manage the preparation of solved exercises for the recitations.

• Utilized exceptional mathematics skills to check and solve problem sets in order to spot errors or typos.

• Kept professor’s files in order, assisting with clerical duties such as filing, delivering reports and communicating with other offices Eurotron China - General Office Clerk; Shanghai, China 06/2013-08/2013

• Worked closely with manager to understood and support operational process of the company, assisting with numerous projects on a daily basis.

• Analyzed and determined the best prices for the company products, working with vendors to secure contracts and develop positive professional relationships.

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