Collections / finance specialist with over ** years in the banking industry

SUMMARY OF QUALIFICATIONS

15+ years of experience in banking industry (planning, organization, training, collections, and administration)

Bachelor of Accounting Degree

Extended work experience with major international banks

Self-motivated with the ability to build relationships with internal and external customers

Well organized with the ability to manage multiple priorities and produce excellent results under tight deadlines

Strong problem solving skills as well as research and analytical abilities

Computer Skills: MS Office (Word, Excel, Power Point, and Outlook), Simply Accounting System, Adagio Accounting System and Smart Flow Collection System

Fluent in English and Arabic

WORK EXPERIENCE

Collection Dept. Credit Representative

Voortman Cookies. Burlington, ON, Canada 2016

Managed USA customers accounts for collection.

Prepared the aging for each customer.

Apply the amounts collected to the open invoices.

Communicated with customers accounts payable dept. to expedite the collection process.

Credit / Collection Dept. – Credit Analyst

Strone Inc. Oakville, ON, Canada 2014-2015

Managed the collection for accounts receivable by collecting $6 million dollars

Prepared monthly report for accounts receivable according to amounts past due.

Coordinated with business managers / Project managers and office administrators to resolve issues on collection files

Ensured that all projects obtained appropriate authorizations prior to start date

Audited files to ensure correct information was being transmitted to appropriate parties

Worked with collection agencies and lawyers as needed

Developed and maintaining a collection system.

Maintained and established positive relationships with insurance companies as well as clients

Developed strong communication with branch managers.

Collection Agency Dept. Manager

National Bank of Kuwait, Kuwait City, Kuwait 2007-2013

Maintained portfolio equal to 70 million dollars account outstanding loans and credit cards

Established the bad debt collection agency department

Traced, located, contacted and negotiated with delinquent clients

Searched for reputable domestic and overseas collections agencies

Hired collection agencies and coordinated with legal department to create collection Agreements and set up of collection commissions

Collected the total outstanding account funds from delinquent clients

Handed out monthly portfolio to collections agencies, received the money collected and provided their collection commission

Fielded visits with local agencies and held monthly conference calls with international collection agencies in order to solve problems and enhance collections process

Analyzed clients debts in case of waiving proportion of interest or principal amount, getting the necessary approvals from management

Filed legal case against delinquent clients, resulting in a collection of 70 million dollars

Senior Supervisor

Misr International Bank, Cairo, Egypt 1991-2006

Researched and obtained materials & books which was used to set up a library and implement for the bank staff

Assigned to project to establish the training department

Searched for reputable training institutes to identify suitable training courses for bank staff

Coordinated with legal department to create training agreements and set up training fees

Drafted training plan and trained more than 1000 employees during 3 years of service

EDUCATION

Bachelor of Accounting Degree

Faculty of Commerce, Cairo University, Egypt

PROFESSIONAL DEVELOPMENT

Simply Accounting System, Brian J. Fleming, Mississauga, Ontario, Canada.

English for negotiation, IBS Institute, Kuwait

ICDL Certificate, IBS Institute

Managerial Skills, IBS Institute, Kuwait

English for Bankers, IBS Institute, Kuwait

Anti-Money laundering, IBS Institute, Kuwait

International Standards Accounting & preparation of Bank Budget

Preparation & Control of Bank Budgets & Financial, Statements ACFB Institute, Egypt

The Practical Aspects of Banking Credit, ACFB Institute, Egypt

Accounting for purpose of Banking Credit & Investment, ACFB Institute, Egypt

Modern Techniques of Human Resource Management, ACFB Institute, Egypt

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