Cory J. Black
Warren, RI *****
United States of America
*********@*****.***
WORK EXPERIENCE
Position: Assistant Manager
Duration: November 2010– February 2015
Company: Radioshack
Company Industry: Retail / Sales
Location: Warren, RI
Duties:
Educate and train associates
Ensure clients are receiving outstanding customer service
Beat my store’s weekly/monthly goals
Master and actively utilize many different computer programs to process sales
Evaluate and coach associates on a weekly basis
Submit payroll information weekly
Position: Server
Duration: January 2014- September 2015
Company: Applebees
Company Industry: Hospitality
Location: Seekonk, MA
Duties:
Provide guests superior customer experience
Actively build rapport with guests to promote future business
Complete pre and post shift duties that are essential to business functionality
Position: Sales Associate
Duration: April 2015-July 2015
Company: AT&T
Company Industry: Wireless sales
Location: Warren, RI
Duties:
Understand and utilize multiple sales platforms to provide a seamless point of sale transaction
Consult with clients and provide wireless solutions based on each clients individual needs
Drive sales and consistently exceed weekly/monthly goals
Position: Relationship Manager / Account Manager
Duration: August 2015 – Present
Company: Bank of America N.A.
Company Industry: Personal Banking
Department: Preferred Centralized Sales
Duties:
Specialize in interactions with our “Preferred” clients that have $20,000+ in assets with the bank
Provide customers with IT support to resolve any online banking issues
Provide quality financial solutions based on each client's individual needs
Exceed sales goals
Help clients consolidate their debt
EDUCATION
Mt. Hope High School
2005-2009
Bristol, RI
Community College of Rhode Island
2010-2012
SKILLS
Superior customer service
Great with computers
Great work ethic
Team player
Career Minded
Sales driver