Sales Customer Service

Maria Pia Mignelli ***G Ramapo Road

act9n7@r.postjobfree.com Garnerville, NY 10923

914-***-**** cell

Summary of Qualifications

Highly motivated, organized, and skilled in managing and planning

Salesforce, SAP, ACT!, MS Office skills

Skilled in working with Fortune 100 to Fortune 1000 clients

Extensive knowledge of the Information/VAR channel

Strong sales personality, presentation, and closing abilities

Excellent written and verbal skills

Skilled in account development and maintaining existing accounts

Good knowledge of Italian (read/speak/write), some Spanish/French

Employment

ADI/ Honeywell Teterboro, NJ July 8, 2013 – Present

Inside Sales Rep

Sell ADI’s product line of Fire, Intrusion Detection, CCTV, Access Control, Wire and Cable, and IP Telephony to authorized dealers and installers. Increase business by continued training, working with customers on special projects and pricing.

Cablevision /Optimum Nyack, New York January 2013 to July 2013

Outside Residential Sales Rep

Sell Optimum’s Triple Play to residential customers in New York and New Jersey.

Western Union Business Solutions Montvale, NJ June 15, 2012 – Dec 2012

Direct Marketing Associate

Provide Sales with a constant stream of qualified leads that can be converted to new revenue

Ensure the successful execution of calling campaigns to target prospect lists developed by the Research team

Responsible for 45 outbound calls per day and five Marketing Qualified Leads per week

Emtec, Inc., Springfield, NJ September 2004 – April 2010

Inside/Outside Sales Representative – State and Local Government, Data Center Solutions, Enterprise Sales, Networking, Servers, Software, PC’s, etc.

Support Enterprise Sales for HP Unix for all of Emtec. Support the State and Local Team for New Jersey – all quotes, orders, etc.

HP Deal Registrations and Big Deals for all of Emtec’s New Business Opportunities.

Microsoft, Security Software/Hardware, Symantec, Cisco, HP, Hardware/Software/Services Sales to all levels of clientele.

As of April 1st 2006 – Also have approximately 15 of my own accounts, some Enterprise, some State and Local, and some Commercial accounts. .

Magnacom Technologies, Valley Cottage, NY March 1996 – Sept. 2004

Corporate Account Manager – Sales

Responsible for a large customer base in New York and New Jersey

Sales of Computer Networking equipment, software, and technical staffing

Help in the design of LAN’S and WAN’S

Microsoft/Compaq/HP/Cisco/3Com/Novell Sales Expert

Create and maintain Customer support contracts and licenses

Responsible for keeping up with latest technology for myself and my clients

Troubleshooting customer issues and concerns

Microbiz Corporation, Spring Valley, NY Feb 1991 – Dec 1995

Point of Sale Technician/Micro Computer Specialist

Supported six vertical software POS packages to dealers and clients

Conducted dealer trainings and seminars on how to sell/support products

Software development and documentation, beta site management

Developed a full tech support department from a two-person operation to a full software/hardware department

Completed the implementation and documentation of a general ledger merge with various accounting packages (One Write Plus, AccPac, QuickBooks)

Regional Account Manager

Sales of POS Hardware and Software to authorized dealer base

Insuring dealers maintain their monthly sales quotas

Lead generation and tracking

Recruiting and training of new dealers

Product marketing and sales mailings

International sales due to language skills and knowledge of international procedures

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Education

Rockland Community College, Suffern, New York

Major: Business and Secretarial Science, 1976-1978

Graduate of Dale Carnegie Sales Advantage Seminar

Wide variety of sales and technical certifications

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