Rich Kuhn

*** *. ******* **.

Nipomo, Ca. *****

805-***-****

act9m9@r.postjobfree.com

FORMAL EDUCATION

Eastern Illinois University, Master of Science,(Incomplete)Technology Management

Biometric Security, Work Performance Technology, Network Security, Business Administration, Accounting, Software Analysis.

Fresno State University, Bachelor of Arts, Industrial Arts

Materials Engineering, Advanced Materials Engineering Processes

AutoCAD, Mechanical Engineering/Design, Facilities Design

Calculus, Physics

Sigma Phi Epsilon CalPhi Chapter Founding Father

Merced College, Associate in Science, Electronics Technology,

Computer Science, AC/DC Electronics Theory, Computer Numeric Controls

Team Captain Men’s Swim Team

OTHER EDUCATION

H.S. Diploma - Merced High School, Merced, CA

Varsity Football, Wrestling, Track & Field

Vice President - Vocational Industrial Clubs of America, (VICA)

District Representative- Regional Occupational Program, (ROP)

U.S. Marine Corps - Communication Electronics

Microsoft Certified Technical Expert – MCSE self-study

Lucent Certified Technical Expert - WAN Technologies

Cisco ICND instructor led Lab

Avaya Certified Associate - Communications Networking

Cisco CCNA/CCDA self-study

IHSA Coaching Certification ASEP

Casey-Westfield High School Varsity Football & Baseball Coach

Charleston High School Varsity Girls Swimming & Diving Head Coach

Casey-Westfield JrHS Baseball Coach

C-W JFL Football Coach

C-W Flag Football Head Coach

C-W Youth Basketball Head Coach

5 Cities Flag Football Coach

Arroyo Grande Cal Ripken Youth Baseball Head Coach

5 Cities Youth Basketball Head Coach

BICSI Associate, RCDD, instructor led and self-study

Microsoft MCITP – Server 2008 self-study

CompTIA A+ self-study

CompTIA Network+ self-study

CompTIA Security+ self-study

**These are not all certifications. They are also programs I have studied for, and instructor led bootcamps.

WORK EXPERIENCES

Lucent Technologies / Avaya, Inc. – Telecommute

Hired as PBX Technician, Promoted to Senior Customer Systems Engineer

Developed and applied information models for use in designing and building converged voice and data networks. Active Directory, VMware, IIS, DNS, Server 2000-2012 R2 configuration. Evaluated communications server hardware and software to troubleshoot, Windows, Macintosh OS Servers, Linux, Cisco LAN/MAN/WAN related problems. Multiprotocol BGP, ISIS, OSPF, RSVP, firewalls, ACL, policy management, NAT, IPSEC. Switching IGMP, Up to 10 Gigabit Ethernet, Vlan/Trunking (802.1q and 802.1AD), Wireless, and Spanning Tree. Provided onsite project management for company installed data network and telecommunications equipment facilities. Installation and maintenance of secure converged TDM and IP PBX, LAN, and WAN Fortune 500 enterprise networks. Companies supported include Home Depot, WalMart, AmTrak, AAA, Echostar Dish Network, Earthlink, AT&T, IBM, Coca-Cola, various military bases,and the U.S. Postal Service. Projects include the Winter Olympics, and the FIFA world soccer tournament. I provided expertise and in-depth knowledge of ATM pvc’s and svc’s using QoS and AAL’s, Gigabit Ethernet Switching, Frame Relay, xDSL, DSLAM’s, SONET/SDH, DWDM, SMDS, MPLS, B-ISDN integrated broadband networks, voice/data/video network convergence, various layer 1, 2 devices, layer 2 Ethernet switches, and layer 3 IP routers, Voice over IP/VoX packet/cell switching and countless TCP/IP products. Configure OpAmps, ADM's and DACS equipment. Any LAN / WAN PHY such as OC-192 10GbE or OC-768 40G. Was directly involved with the ongoing evolution of ISP’s, ASP’s, RBOC’s, CLEC’s, and ILEC’s using various media, (copper, coax, fiber, and, airwaves), to seamlessly integrate parallel networks while implementing regional NOC’s. TL1 Surveillance and Maintenance Messages Telcordia GR-833, to generic types of NEs: Digital Loop Carrier (DLC) Central Office Terminal (COT), Integrated Digital Loop Carrier (IDLC), Digital Cross-Connect System (DCS), Hybrid Add/Drop Multiplexer/Digital Cross-Connect System (ADM/DCS), Optical Add/Drop Multiplexer (OADM), Digital Multiplexing and Line Terminating Equipment Multiplexer (MUX), Add/Drop Multiplexer (ADM), Passive Optical Network (PON). Metro Ethernet Systems.

Telestream, Inc.

Midwest Territory

Sr. Field Applications Engineer

As a senior member of services organization, responsible for on-site support which includes installation of products and operation of LAN/WAN equipment, basic operational and maintenance training, troubleshooting and effective problem solving for the central region of the U.S., (13 states). Was a reliable team member with knowledge of Server hardware and software, experience in networking, file based storage devices, and communication servers. Experience with digital video and audio formats and the ability to work independently. Significant travel is involved. Hardware and software problem-solving. Customer communication and complaint resolution. Product demonstrations and team member mentoring. Experience working with professional and consumer based audio and video formats, containers, ancillary data and the software and systems that use them. Familiar with essence types: MPEG2, MPEG4, H.264, DV, MPEG Audio, AC3, Dolby E, and AAC. Familiar with container formats: Transport streams, Program streams, QuickTime, MXF and AAF.

University of Illinois, Urbana-Champaign

Infrastructure Design Engineer / Project Manager

In accordance with BICSI, responsible for the overall coordination, engineering, and construction effort required to support the campus telecommunications and data distribution systems for the entire university $20M Network Upgrade. Design, engineer and document the campus communication equipment rooms and inside plant voice/data wiring. Assess previously installed station cabling, raceways, cable trays, and conduits. Coordinate with network engineering, building construction, HVAC, electrical and cabling trade coordinators. Design and engineer the OSP and in-building telecommunications media and supporting structures. Estimate communications media for network design projects. Maintain accurate and up-to-date engineering records of all network and telecommunications, wireless media and supporting structures. Act as a liaison between telecommunications, wireless and network technicians and contractors working on telecommunications projects. Supervise contractor and university installation and maintenance workers to assure quality and completeness. Design new construction and preventative maintenance plans, maintain accurate and up-to-date plant drawings and automated computer aided drafting (CAD) records. Prepare capacity forecasts for future projects. Ensure compliance and enforce codes, standards and regulatory acts such as NFPA 70(NEC), NESC, OSHA, ISO, IEEE, and ANSI/EIA/TIA.

Millamark Records / Record Grafix

San Luis Obispo, CA

Hired as Website Designer, Promoted to Technical Operations Director

Directed business process improvement practices. Supported internet online business solutions using databases, word processors, graphics, spreadsheets, email, IP telephony, video conferencing, etc. Created distribution channels for shipping and receiving using extended LAN’s and extranet technology to perform JIT processes for both suppliers and distributors. Use of video editing systems, automation, and MP3 technology for sampling audio and video online while creating demographic databases. Specialized in the technical management of the manufacturing and distribution of CD’s and CD-roms for the music industry. Also directed HTML, JavaScript, RealAudio and RealVideo encoding, ShockWave streaming and embedding for world class website design that attracted customers within a designated marketing profile. Created and supervised the creation of audio/video content for internet and cd-rom based interactive media. Performed all levels of computer systems research, design, implementation, and administration of UNIX, Windows, OS2 and Apple Macintosh systems. Directed software programming, upgrades, administration and backup of databases for accounting, shipping, marketing and inventory.

First Internet Alliance

Fresno, CA

Hired as MAC OS Help Desk, Promoted to ISP Manager

Applied practices to re-engineer methodologies/principles and business process modernization projects. Establish standards for information systems procedures. Developed and applied information models for use in designing and building excellence in customer service. Evaluated and communicated company policies to employees, provided expertise for performance and customer satisfaction. Applied activity and data modeling, transaction flow analysis, risk analysis and modern business methods, and performance measurement techniques. As well as evaluated ISP facilities, equipment and provided improvements to improve service. Trained personnel, recruited, interviewed, hired, supervised and motivated ISP employees. Analyzed and helped manage the ISP’s controllable expenses. Enforced compliance of rules and regulations. Communicated company policy, procedures through written and verbal communication. Employee supervision, customer relations, management of on-site computer systems, and internet commerce. Responsible for the design, implementation, upgrades and maintenance of customer WANs and LANs. Supervised employees responsible for hardware and software installations, configurations, wiring, and consultations. Managed, trained and supervised network engineers, technicians, technical support, (help desk), web page programming, desktop publishing and graphics departments.

OTHER WORK EXPERIENCES

California State University – Fresno

Fresno, CA

Student Audio/Visual Electronics Technician

Electronics repair and preventative maintenance of overhead projectors, carousel slide projectors, tape recorders, 16mm film projectors, projection TV’s, record players, televisions, VCR’s, camcorders, laptop computers (PC/mac), and LCD video/data projection systems. Other duties included purchasing, installation, and inventory of all audio/video equipment. Maintained inventory database. Assisted the Audio/Video Engineering team with the installation and configuration of University Distance Learning video telecommunication program. Installation and maintenance of 3 video teleconferencing rooms consisting of codecs, video cameras, pc’s, video editing systems, microphones, speakers, laser disc players, vcr’s, and televisions. Assisted AIC development team with valuable technical information and skills including installation and maintenance of the campus video distribution systems.

TS Manufacturing

Test Technician

Performed initial setup and final testing of modulators and demodulators for the satellite and cable television industry. Daily duties included set up and calibration of spectrum analyzers for RF circuit analysis. Interpretation and diagnosis of schematics and circuits. Optimized gain while reducing harmonic spurs in circuitry by adjusting potentiometers and inductors. Replaced failed components such as resistors, capacitors, inductors, FET’s, and IC’s. Usage of multimeters, oscilloscopes, soldering irons, etc.

U. S. Marine Corps

Field Radio Operator / Lance Corporal

Duties included establishing and maintaining communications between combat ready units. Use of field radios, MUX and microwave equipment with various forms of bipolar and directional antennas. In depth instruction of sound waves and carrier wave formulation and principles. Construction and operation of all electronic communications peripherals such as multiplexers, retransmitters and power supplies. Achieved secret security clearance while using secure transmission equipment, (crypto).

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