Pamela J. LaCon, *** Woodland Drive, Pottstown, PA 19464, 610-***-****, act9ln@r.postjobfree.com
RECENT HISTORY SINCE 2010
After taking early retirement, I worked part-time for four years at a bookstore doing retail sales, including register reconciliation and POS add-on items (membership cards, magazine subscriptions, etc.). Subsequently, my desire is to again rejoin the workforce. After many years in the corporate arena with high powered executives, mostly in the health care field, I can offer a professional appearance and attitude, excellent interpersonal skills, a work ethic of the highest caliber, flexibility with respect to scheduling, and customer service which would be well representative of your business.
SKILLS
> Excellent typing, data entry and editing skills > Excellent command of the English language
> Calendar, travel and event planning > HR experience including labor and manufacturing > Some experience with immigration and expats > Assisted in opening two start-up health care companies in Tennessee
Proven success in sales and customer service. Complete Microsoft Office package (expert in Word and PowerPoint), Outlook/Lotus Notes, Visio (org charts), ABRA, RRDonnelly, Concur Expense System, various travel related softwares, on-line UPS system, on-line FedEx Office system, dictation and transcription, budget maintenance, internet research and marketing. Knowledge of medical terminology.
PROFESSIONAL EXPERIENCE
Aetna, Blue Bell, PA September 2008 – Nov 2010
Administrative Assistant to Vice President, Group Medicare Sales, Mid Atlantic and Southeast
Note: I was laid off November 2009, asked back for additional support in July 2010, departed again in November 2010.
Directly supported VP and staff for travel, expenses, meeting planning, customer support, and day to day needs. Maintain records and provide Medicare kits for small group and national accounts for Mid Atlantic and Southeast sales regions. Support field reps for kit requests via phone or email. Archive plan designs and rate information. Coordinate mailings for plan sponsors throughout the year. Organize open enrollment meetings for large national accounts. Follow-up on calls received from members for satisfaction purposes.
Greene, Tweed & Co., Kulpsville, PA November 2006 – June 2008
HR Administrative Assistant/Executive Assistant to VP HR
Supporting department of 10 and four recruiters.
Responsible for union postings/awards/seniority list, all aspects of candidate care from interview through on-boarding at all levels, time and attendance records for union personnel, HRIS data entry for US, unemployment applications and recordkeeping, layoff preparation and follow-up, back-up for benefits, organizational chart maintenance worldwide, as well as daily support for all HR personnel (mail, phones, webinars, teleconferences, videos, travel, luncheons, files, etc.).
Handled special projects as assigned (Christmas meal for three shifts, clothing allowance payments, Perfect Attendance celebration, office renovation for HR, mail room 5S, printing of new union contract, and others).
Draeger Medical, Inc., Telford, PA April 2004 – November 2006
Executive Assistant to Vice President, Human Resources
Recruited by former supervisor from CSL Behring
Daily: phones – six lines, expense reports, accounts payable, visa card reconciliation, travel, mail, discount tickets, staffing assistance, employee security badges, temporary employee monitoring, meeting/event planning, employee files. Highlights include:
Reduction In Force: letters, packets, outsourcing vendor coordination, etc.
Corporate events planner: blood drives, flu shot program, Oktoberfest celebration, holiday events, Take Your Child To Work Day
Shredding project (1400 pounds of paper dating back to 1983) – required cataloging all material for hold versus shred decision from supervisors
Immigration: liaison with attorney, creation of visa paperwork and associated document gathering requirements and relocation assistance
Prepared and filed EEO and Vets 100 reports, maintained employee files re same
Service Recognition: brought company up to date from January 2004
Policies: maintain/research/revise corporate policies in anticipation of distribution. 50 files, as company did not have formal policies in place
The following details 14 years experience at Aventis (formerly RPR). Company was sold and is now known as CSL Behring.
CSL Behring LLC., King of Prussia, PA (formerly Aventis Behring) 1991 – 2004
Executive Secretary, Corporate Human Resources Department August 2000 – November 2004
Day to day administrative duties supporting three managers; phones, accounts payable, travel, meeting/event planning, weekly announcements, expense reports, SAP/HRIS files/updates. The following are additional highlights and responsibilities
Assisted in preparation/filing of EEO and Vets 100 reports, OFCCP report (DOL audit) and ongoing presentations to agency, and salary administration process
Provided interview/staffing support for legal and finance departments
Oversight of temporary on-site employees
Finalized and distributed administrative resource manual
Coordinated and hosted group administrative support meetings
Expatriate problem resolution: PwC tax issues, relocation
Immigration: liaison with attorney and employees, preparation of visa paperwork
Responsible for Corporate Match Program
Responsible for Lunch and Learn initiative
Oversight for due diligence submissions: files and maintenance (Bayer and CSL – total of 1.5 year(s))
Responsible for generation of separation packets April 04 when company was sold
Ongoing management for status of retentions/separations for outsourcing vendor
Ability to deal with cultural differences (new Australian parent)
Executive Secretary to Senior Executive Vice President and Chief Manufacturing Officer and Senior Vice President, Worldwide Quality (promotion) July 1999 – July 2000
Both gentlemen were members of the Executive Committee reporting to the CEO
Challenging due to fast paced changes
Required switching gears rapidly while juggling multiple priorities
Ability to deal with international partners/matters (German parent)
Administrative Assistant to Vice President, Research and Development April 1996 – July 1999
Administrative responsibilities and liaison with TASC, a group of world renowned scientists working with Dr. Stanley Prusiner, 1997 recipient of the Nobel Prize for Medicine. Required planning of and attending all TASC meetings as well as dissemination of associated laboratory materials/information to all members.
Member of Administrative Task Force: volunteer training/mentoring of new employees/help hotline
Rhone-Poulenc Rorer, Collegeville, PA (merged with Aventis) December 1991 – April 1996
Executive Secretary, Vice President Finance and Controller
Daily activities, creation of reports/presentations, daily interface with Chairman and other members of Executive team, and understanding of French culture
Other previous positions include:
Assistant to the General Counsel at Unisys
Assistant to CEO, CFO and MD at HealthAmerica Partners, Nashville, TN
Assistant to CEO, CFO and MD at Focus HealthCare, Nashville TN
EDUCATION
Peirce Junior College 4.0, incomplete due to relocation to Tennessee
Fuhrer School of Finance, Pittsburgh, PA (Specialist, Auto Financing)
Certified Professional Secretary, Nashville, TN
Philadelphia High School for Girls – Honors and Athletic Prize