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Customer Service Administrative Assistant

Location:
Toms River, NJ
Salary:
$18-25/hour
Posted:
April 07, 2016

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Resume:

Tricia Kmon

Looking for a position as an Administrative Assistant utilizing exceptional

organizational and communication skills to make a positive contribution to the organization.

Eatontown, NJ 07724

act9ht@r.postjobfree.com - 973-***-****

Administrative Assistant with ten plus years of experience in a variety of industries providing support to all levels. Excellent time management skills with demonstrated ability to prioritize and handle multiple projects in face-paced environments. Customer service focus. Detail-oriented with success implementing solutions to create optimal efficiency. Work well independently and as a team member. Strong interpersonal and communication skills with the ability to collaborate with diverse individuals. Authorized to work in the US for any employer

WORK EXPERIENCE

Office manager

Window World - East Hanover, NJ - November 2007 to December 2015 Responsibilities

* Organize and provide documents, reports and information to department and external clients in an useful and well-organized manner

* Create and maintain active files

* Schedule travel, coordinate with travel agency to obtain the best possible trip and prepare travel expense reports accordingly

* Plan meetings and conference calls and arrange and manage

* Order office supplies and equipment

* Maintain files and folders

* Maintain weekly schedules for employees

* Handle and screen telephone calls, routine mail and reallocate as required

* Train and supervise casual and clerical staff

* Process client orders, invoices and payments

* Perform basic bookkeeping activities quick books through Quickbooks

* Create and maintain database records

* Manage front office operations

* Manage calendars

Realtor Associate

Weichert Co. - Morris Plains, NJ - January 2005 to November 2007 Responsibilities

* Listed and sold (3rd party properties) REO properties

* Proposed goals and objectives for each property

* Assisted in preparation and approval process of property operating budgets

* Presented purchase offers to sellers for consideration.

* Acted as an intermediary in negotiations between buyers and sellers

* Compared a property with similar properties that have recently sold to determine its competitive market price.

(bpo)

* Advised clients on market conditions, prices, mortgages, legal requirements and related matters.

* Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.

* Accompanied buyers during visits to and inspections of property

* Conferred with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.

* Interviewed clients to determine what kinds of properties they are seeking.

* Coordinated property closings, overseeing signing of documents and disbursement of funds. Sr. Closer / Real Estate Legal Assistant

Priority One Financial Services - Fairfield, NJ - April 1997 to December 2004 Responsibilities

* This company had in-house council whom I reported to and worked with on daily basis

* Scheduled loan closing and compiled and prepared closing documents:

* Reviewed approved mortgage loan to determine conditions that must be met prior to closing

* Called Borrower, real estate broker, and title company to request specified documents

* Verified accuracy and consistency of specifications on documents, such as title abstract and insurance forms.

* Called borrower, broker, and other specified individuals to arrange time and date for closing.

* Answered questions regarding closing requirements.

* Entered numbers and calculates loan interest and principal payment, and closing

* Compiled closed loan forms for delivery to marketing department for sale to investors.

* Prepared fund request documents for wiring funds to closing. Operations assistant / processor

SUMMIT MORTGAGE CORPORATION - Parsippany, NJ - October 1993 to January 1997 Responsibilities

* Served as initial point of contact for the program

*Acted as a liaison between borrower, underwriter, loan originator and lender

*Provided customer with timely and periodic status updates of their loan application

* Returned all inquiry calls within one business day

* Collected required documentation from applicants and follow up on missing items

* Established, maintained and updated files, databases, records, and/or other documents for recurring internal reports

* Ordered credit reports, title reports

* Compiled documents for customer files and enter intakes to Data Management System for and assessment

* Assured that all customer files are complete and in compliance with regulatory agencies and internal policies

* Ensured customer privacy, security of files and appropriate staff access

* Prepared commitment letter(s), denial letter(s) and cancel files when necessary

* Maintained pipeline report and notify management of status as needed

* Processed the documents received for each file, verifying the accuracy and completeness of each document. SKILLS

Microsoft Office, Excel spreadsheets, QuickBooks, Schedule management, Strong problem solver, Meticulous attention to detail, Results-oriented, Time management, Professional and mature, Strong problem solver



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