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Customer Service High School

United States
April 08, 2016

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Jennifer Graybeal

Quarryville, PA - 717-***-****

Authorized to work in the US for any employer


Customer Service ( 10+ years)

Customer Service/ Rehab Office Coordinator: Premier Therapy, Lancaster Pa Answered telephones, assisted family members in answering any billing and insurance questions they had. Customer Service Represenative: Wawa Inc., Parkesburg Pa provided customer service to customers, stocked inventory, Customer Service/ Technician: Select Medical, Christiana Pa Assisting families and therapy personel with daily needs, insurance authorizations, coding and billing, assiting Rehab Director.


High School Diploma in Noteworthy

Octorara High School - Atglen, PA

Schreiber Pediatric Rehab Center - Lancaster, PA


Experienced Office Coordinator, Customer Service Coordination with strong organizational abilities, attention to detail to provide efficent operations.

Administrative (8 + years)

Rehab Office Coordinator: Premier Therapy, Lancaster Pa Scheduling for therapist, insurance authorizations, tech support, maintain medical records, ICD-10/ ICD-9 coding, billing, DME documentation and ordering of specialized custom wheelchairs through MA waiver program.

Office Coordinator: Rehab Care, Lancaster Pa

Scheduling, insurance authorizations, maintain medical records, ADR denials, assisting therapist, filing, faxing, assisting Rehab Director.

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