Sales Customer Service

MICHAEL MUNIZ

**** ******** ***. *.*. • ALLIANCE, OH. 44601

CELL 330-***-****

OBJECTIVE

To obtain an administrative position with your respected company. My strong commitment to customer service coupled with my sales, marketing, metallurgical, purchasing and hands-on experience qualifies me as a leading candidate for most administrative positions you may have available.

PROFESSIONAL EXPERIENCE

Speed North America – April, 2014 – Present

Buyer/Planner

Responsible for all company purchasing activities both within the United States and overseas with an annual spend of $13,000,000.

Work daily with and very fluent in SAGE ERP system.

Source products to different vendors with quality, lead-time, dependability and price in mind.

Forecast and place purchase orders based on both past history and firm/forecasted orders.

Build and maintain a relationship with current vendors.

Work closely with maintenance department in order to secure vital machine parts to keep the operations running.

Responsible for maintaining acceptable inventory levels of all parts.

Track current vendor performance and issue annual report card.

Responsible for working closely with parent company in France in the creation of new item numbers.

Combi Packaging Systems – February, 2013 – April, 2014 Alliance, Ohio 44601

Buyer

Responsible for all company purchasing activities with an annual spend of $10,000,000.

Work daily with and very fluent in Syteline ERP System.

Responsible for the maintenance and tracking of a Vendor Past Due Order report.

Source products to different vendors with quality, lead-time, dependability and price in mind.

Build and maintain a relationship with current vendors. Visit their facilities to see their capability.

Responsible for systematically creating new item numbers when bringing in new parts.

Track current vendor performance and issue annual report card.

Working closely with the engineering department when making changes to a current part or creating a new part.

Responsible for maintaining acceptable inventory levels of all parts.

MAC Trailer – May, 2011 – February, 2013 Alliance, Ohio 44601

Buyer/Purchaser

Responsible for maintaining acceptable inventory levels for all product categories.

Responsible for the purchase of over 2,000 different items.

Source products to different vendors with quality, lead-time, dependability and price in mind.

Build and maintain a relationship with current vendors. Visit their facilities.

Responsible for working with and purchasing over 100 parts from overseas (China).

Responsible for systematically creating new item numbers when bringing in new parts.

Working with two independent computer programs for purchasing parts, schedule of units, current inventory levels, purchase order history, vendor history and item transaction history.

Working closely with the engineering department when making changes to a current part or creating a new part.

Track current vendor performance and issue annual report card.

Working with the floor supervisors on any new parts or parts that they feel need “tweaked”.

Maintain a “Price Change” log for any part that incurs a change in cost.

Coastal Pet Products May, 2003 – August 2010 Alliance, Ohio 44601

Account Manager

Responsible for maintaining and growing the licensed side of Coastal Pet’s business.

Licensed lines include Harley-Davidson, Remington Arms, John Deere and the Susan Komen Foundation.

Licensed lines under my leadership have shown steady growth going from $3 million in annual sales in 2003 to over $7 million in annual current sales.

Responsible for research & development of new products.

Responsible for communication with all licensor’s corporate offices.

Responsible for building new displays and creating the matching schematics.

Travel throughout the US & Canada to meet with the Corporate Offices of the accounts that carry the licensed lines.

Responsible for planning and overseeing licensed trade shows.

Responsible for managing five independent rep groups (a total of 42 individual reps.) in different parts of the US & Canada that represent the licensed lines.

PTC Alliance (a.k.a: Alliance Tubular Products) 1996 -2003 Alliance, Ohio 44601

Sales Correspondent

Awarded corporate commendation for 5 years of excellence and no missed workdays.

Managed customer accounts for growth from $100 thousand in annual sales to over $5 million in annual sales.

Responsible for outsourcing vendor suppliers and maintaining vendor performance history.

Coordinated multiple customer accounts with dedication and commitment to total satisfaction.

Performed purchase order data entry and well as issuing work orders to production departments through three different MRP systems.

Managed own sales outside traveling budgets.

Maintained and implemented new sales to production communication programs to help transist and coordinate new orders from point of sale through to on time delivery.

Alliance Tubular Products 1988 - 1996 Alliance, Ohio 44601

Metallurgical Assistant

Managed the mechanical testing facets of the metallurgy department.

Technical liaison for production and sales to communicate customer as well as in-house specifications, requirements, and capabilities.

Alliance Review Newspaper 1992-1999 Alliance, Ohio 44601

Sports Writer

Responsible for covering all area team-sporting events.

Maintained statistics.

Strong communication skills for interviewing coaches and athletes.

Excellent command and skills in both written and verbal communication.

EDUCATION

Kent State University 1990-1992 Kent, Ohio

Walsh University 1985-1986 Canton, Ohio

Alliance High School Graduate 1983 Alliance, Ohio

REFERENCES

Dumitru Vasu, Materials Manager, Combi Packaging Systems, Canton, OH, 330-***-****

Darren Balderson, Director of Operations, Trilogy Plastics, Alliance, OH, 330-***-****

Richard Murray, 1030 Stark Dr., Alliance Ohio 44601, 330-***-****

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