Ipninder Singh
Contact #: 630-***-**** Email: act8on@r.postjobfree.com:act8on@r.postjobfree.com
Clinical Analyst Objective: Leverage unique combination of medical skill, technical proficiency & business knowledge to provide expertise. I can put the pieces of the puzzle together and show medical, research, tech & business teams what directions to take. This applies to new innovative medical device companies, emerging hospital cyber security & current businesses trying to navigate the healthcare landscape.
Key Areas of Expertise:
-Clinical Advisor & Analyst
-Can focus CEOs of new medical companies towards what needs to be done, including reviewing their business plan.
-Client relationship management
-Point research teams towards efficient medically sound research that non-clinical positions would overlook
-A side effect of medical school is developing a positive & result oriented mindset with the communication skills to back it all up
-Process improvement with business and functional requirements and use cases
-Proficient in leveraging diverse knowledge in healthcare field strengthened by clinical background
-Knowledge in Waterfall and Agile methodologies across the SDLC
-Strong understanding of EMR’s, PBM and Pharmacy functions, a potential asset to any healthcare domain program including but not limited to:
Pharmacy: Pharmacy Mandatory Consultation, E-scripts, POS, Drug ID requirements, Drug class restrictions and protocol implementation, Updating to ICD-10 system wide and Kiosk compliance.
EMRs: Workflow development and new template requirements for healthcare users working within the EMR, HIPAA alerts and compliance requirements, Affordable Care Act system changes and updates.
Technologies
Environments:
Liveplan, CPOE, EPIC, Cadence, Inpatient, Ambulatory, PeriOp/OpTime, Radiant. HIM knowledge and workflow. Pharmacy workflow, HIPPA, ICD-9, ICD-10, CPT codes.
Software and Business Tools:
Waterfall Methodology, SQL, EPIC, Bomgar, Active Directory, Microsoft Office, MS Visio, QuickBooks.
Experience Summary
PN Medical, Orlando – FL (Remote): Medical Device Company
Clinical Advisor & Medical Business Plan Editor: 1/2016 – Current (On Call/As Needed)
Project: PN Medical (Client) - Determine & edit the readiness of the business plan in order to apply for FDA approval of a new device. Consult with the CEO to explain medical knowledge related to the device & impactful correlations related to research & business implementation.
Leverage clinical knowledge and experience to evaluating a new diagnostic technique or device.
Provided research team direction based on my knowledge of a syndrome they overlooked, which the CEO approved
Communicated with the CEO about the business plan and edited what I knew to be best for medical, technical & business applications of the device. The CEO reviewed & approved these.
Provided invaluable expertise to the CEO & the team in order to keep them on track & funded by investors.
First Ear Inc, Schaumburg - IL: Diagnostic Services & Hearing Aid Company
Clinical Analyst: 05/2015 – Current
Project: First Ear Inc (Client) - Assessing the diagnostic & medical effectiveness of new devices.
Leverage clinical knowledge and experience to evaluating a new diagnostic technique or device.
Coordinate with audiologist to create a test for a new diagnostic technique or device.
Perform test & prepare findings documentation.
Track follow-up patient data over a period of time & generate reports.
Present findings & attend required meetings to provide further feedback.
Walgreens, Deerfield– IL: Corporate
Business Analyst: 06/2014 – 04/2015
Project: Walgreens (Client) - Streamlined mandatory consultation workflow as per legal requirements during POS and Express RX Kiosk interaction of prescription drug purchases.
●Analyzed current models, gathered data and performed assessment based on interactions with the business team and stake holders.
●Identified gaps in existing model to improve business requirements to redefine mandatory consultation workflow and logs.
●Streamlined the Pharmacy Consultation process providing concise patient interaction with the pharmacist.
●Documented functional requirements that involved a detailed consultation application for in-store pharmacy consultations and the Express RX kiosk.
Salveo LLC, Sacramento – Ca: Healthcare Informatics Company
Business Analyst: 08/2013 – 04/2014
Project: Kaiser Permanente (Client) - Evaluate the current model and develop requirements for a kiosk based patient check-in process for ER walk-ins.
●Identified and developed business requirements that included in-scope parameters of the workflow of the kiosk check-in process and information delivery management to the ER staff. Identified out-of- scope exclusions relating to certain emergency scenarios.
●Updated requirements including: minimizing staff training, decreasing clerical error rate for patient information, and reduction in end-to-end elapsed time within the ER.
●Coordinated meetings with client, pertinent stake-holders and business team, to move forward with functional requirements after identifying gaps with the kiosk patient check-in process for ER walk-ins.
●Established functional requirements with client and business stakeholders to improve efficiency.
Sutter health, Rancho Cordova - Ca: Healthcare System Corporation
EMR Analyst: 3/2013 – 7/2013
Project: Sutter Health (Client) - EPIC template modification system to increase efficiency in clinical workflow procedures and identified bottlenecks in the EMR workflow.
●Improved accessibility and remote clinical workflow.
●Integrated use cases and Clinical User for EPIC support team and template modification system.
●Oversaw the implementation of business requirements to direct test cases for testing team.
●Introduced project ideas with the business team and stake holders to close gaps on efficiency with ICD-9 and CPT coding, pharmacy and pre-op orders.
●Worked in Op-Time/Surgical and Radiant environments within EPIC.
Ravi’s Weddings, Streamwood – IL: Event Planning Company
Business Analyst: 5/2006 - 7/2007
Project: Ravi’s Wedding (Client) – Analyze web site analytics to increase client point-of-contact rate and develop business, organization and associated infrastructure.
●Authored presentations and packages in PowerPoint to expand business with stakeholders and future partners showcasing enhanced images of events and have appropriate SEO and Google verification.
●Improved money management systems by integrating Quick Books software for all invoicing and transactions in order to increase efficiency and concise price structure.
●Engineered with IT team in launching the website and outlining routine maintenance; worked with IT team to clarify any documentation requirements.
●Identified future iteration improvements for the web site in the areas of need for a client intake web user interface as well as focused package creation, inclusion of online incentives and a clear mission to promote business opportunities.
Education and Credentials
Studies in Medical Sciences, Doctor of Medicine
Windsor University School of Medicine, Basseterre, Saint Kitts – 2007-2010
Bachelor of Science
Benedictine University, Lisle, IL - 2006