CURRICULUM VITAE

SOGRA FATIMA Email Id: act8b3@r.postjobfree.com

Mobile: 834*******(M)

Objective:

To pursue a responsible and growth oriented career in Education Community, Administration and strengthen my skills in adapting to cutting edge technologies.

WORK EXPERIENCE

CO-ORDINATOR & ADMIN INCHARGE

VIP’s INTERNATIONAL SCHOOL (May’2011- till date).

To build a community of creative learning practice across the school, involving all departments as appropriate.

To involve parents, staff, students and other members of the school extensively through out the programme.

To facilitate the long-term development of creative teaching and learning at a structural and systemic level, using the Creative School Development Framework and other resources

To act as a facilitator in school, able to translate the school’s vision for creative learning into practical implementation.

To ensure that children and young people play a meaningful and active role in learning that can truly reflect their interests, needs and enthusiasms.

To take overall responsibility for programme and project management, delegating extensively across the school community and ensuring roles and responsibilities are understood clearly by all.

To coordinate, in partnership with the Creative Agent, meetings and activities with creative practitioners, school staff and other partners.

To ensure all programme activity is carried out with due regard to health and safety and the safeguarding of children and young people

Contd….2

To ensure that all monitoring and evaluation requirements are fulfilled and that partners commit to developing reflective practice throughout the programme.

Coordinating Field Experience information and submitting information to the Field Experiences staff. Coordinating in-school placement arrangements.

Coordinating the arrival of Student Teachers and orientating them to the school environment, staff and students. Facilitating the inter-classroom observations.

Facilitating and monitoring the Whole School Project requirement.

Participating in and/or facilitating the Student Teacher weekly cohort meetings with the University Facilitator.

Providing leadership in the ongoing development of the Collaborative Schools Model principles.

Be available by phone or e-mail almost any hour of the day or night (only a slight

exaggeration) to help solve any problems.

Needs to do counselling with new or existing parents as and when required.

Candidate has to co-ordinate with all the Branches of VIP GROUP OF INSTITUTIONS for any requirement, discussions, meetings, trainings etc...

Need to Co-ordinate with all the Departments for any events, circulars and all the happenings of school in the Branches.

Need to arrange the Field Trips for all the Branches with discussion and approval from the Management.

Candidate has to send the BULK SMS and mails as and when required.

Need to guide and train the front office staff for everything.

Candidate has to ensure the Programmes to be held accordingly as scheduled by all the Departments and will be co-ordinating for any event.

Candidate has to co-ordinate with the other Departments for completing the Media work on time.

Displaying photos in all the branches and co-ordinating with Media people.

News/Events has to be updated in online software as well as on the Website.

Weekly meetings should be scheduled for front office and for the teachers.

Grievance handling.

Contd….3

SENIOR OFFICER, ICICI Bank Ltd, Hyderabad (January’2003 – March’2008)

Taking calls of the Customer and solved each and every query related to accounts

Managing Escalation calls when the calls is getting escalated because customer being irate.

Marinating Data of Team (E.g.: Attendance, Roster, Swaps, Leave Calendar)

Managing Floor when Team Leaders are busy with some other activity

Keeping the track of Avaya, Adherence, Auk’s.

Quality Monitoring on behalf of Team Leader.

Was also handling other products like, Credit Cards, Loans etc

Use to give training for internal officers for latest updates and explaining the circulars issued by RBI.

Updating the Officers daily by taking Huddles after the shifts.

TELEMARKETING EXECUTIVE (Voice line Teleservices, Hyderabad)

Use to telemarketing the products like credit card and personal loans of Standard Chartered Bank as being DSA of Standard Chartered Bank)

Achieving the set target.

Handle the team on behalf of Team Leaders

Innovating Ideas to meet the target for whole DSA, with the help of other Officers

Conducting Road Shows at Offices, Shopping Malls, and Govt. Offices for marketing the products.

Been awarded as Gold & Silver Coins for achieving target.

TELEMARKETING EXECUTIVE (VENUS CYBERTECH, Hyderabad)

Telemarketing of Credit cards for STANDARD CHARTERED BANK

Use to handle back end stuff’s like, acting as a Merchant

International calling for US Client (Product: Epil Stop & Spray)

Summary of Qualifications:

MBA Pursing

B.ED (from Osmania University)

B.Com (commerce), Osmania Univeristy

Inter (CEC), Board of Intermediate Education

SSC, Board of Secondary Education

Computer Skills:

Good typing speed, (50WPM)

MS Office

Operating Systems

Windows Xp Professional

Windows Vista

Windows 98

Windows 2000

PERSONAL PROFILE

Name : Sogra Fatima

Husbands Name : M.A.Tariq Munazza

Present Address : H.No.16-1-27/B/2/1/1, Road No.5

Jayanagar Colony, Saidabad, Hyd-59

Date of Birth : 01st July 1980

Nationality : Indian

Languages Known : Telugu, Hindi & English

Marital status : Married

Mobile : 834**-*****

DECLARATION

I hereby declare that the information furnished above in true to the best of my knowledge.

Date: 05.03.2016

Place: Hyderabad SOGRA FATIMA

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