Madhu Raam K.S

**, **.******* ***** **************** +91-989******* act8a0@r.postjobfree.com

Senior Support Engineer

Accomplished systems administrator with 5+ years of experience managing server infrastructures and data-center operations across multiple platforms ( Linux basic, Windows). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.

Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.

HIGHLIGHTS OF IT SKILLS

LAN/WAN/ Administration

Project Management

Workflow Planning

Productivity Improvement

Technical Support

Systems Installation, Configuration & Upgrading

Security Solutions

Database Design & Management

VMware

Training & Mentoring

PROFESSIONAL EXPERIENCE

SYSCARE INFOTECH Coimbatore, 2015 to Present

Senior Support Enginer

Hired as a full-time systems administrator following initial consulting role. Provide Windows//Linux administration, LAN/WAN administration, Also manage FTP servers, AD/DNS, wireless access points and load balancers.

Key Contributions:

Capable of planning, implementing, maintaining and troubleshooting various network services like DNS, DHCP, FTP. SQL Server 2000 - 2008.

Worked with the directory services like Wireless router, Rf connectivity & all type of UTP cables, CCTV Survialince

Operating Systems includes Microsoft Windows XP, Windows 7,Windows 8, Win 2003 & 2008 Server, Red Hat Linux 8.0 & 9.0, Suse Linux Enterprise Server and IIS server

Improved system security through setup and ongoing maintenance of NetScreen-Security Manager. Delivered a cohesive solution managing Juniper firewalls and containing all IDP software.

Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.

Madhu Raam K.S

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PROFESSIONAL EXPERIENCE

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TAGS BPO PVT LTD Coimbatore, 2013 to 2014

I T Administrator

Consulted with client companies to provide Web-based and network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.

Key Contributions:

Directed the implementation and performance tuning of Windows 2003 Server environment for client’s global operations.

Resolved a history of problematic network failure by troubleshooting LAN/WAN connections between multiple stores for a regional retail chain.

Replaced major manufacturer’s vulnerable network with robust security through joint architecture of firewall and DHCP.

Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance.

ADDITIONAL IT EXPERIENCE

Excelled in early IT career, advancing through increasingly responsible roles including:

Marks Engineering Works., Coimbatore

System Admin/EDP Incharge, 2007 – 2013

Swift Business Systems Pvt Ltd., Coimbatore

Network Administrator, 2006 – 2007

Acminfosystems zenith computers Coimbatore

Services Engg, 2005 to 2006

EDUCATION & TRAINING

IIBM UNIVERSITY

Diploma in Computer Application (DCA)

Suguna Polytechnic College

Diploma Electranic & Communication(DECE)

COURSE:

System Hardware Professional ( SHARP )

Microsoft Certified Professional ( MCP )

Suse Certified Linux Professional ( SCLP )

Novell Certified Linux Engineer ( NCLE )

PERSONAL DETAILS

Father Name: K.Sekar, DOB:02-07-1984, Blood Group:O+, Martial : Married, Language: Tamil & English

40, PL.Subbiah Nagar Chinniyampalayam +91-989******* act8a0@r.postjobfree.com

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