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ERIC W. JOHNSON

* **** ******, *********, ** ****0; 978-***-****; *************@*****.***

PROFESSIONAL EXPERIENCE

SECURITAS SECURITY SERVICES, INC., HARVARD UNIVERSITY, Cambridge, MA 2013-2015

Quality Control Supervisor

•Assist Account Manager and Assistant Account Manager in the implementation of Post Orders, Standard Operating Procedures, memos and the needs of the client pertaining to security.

•Responsible for overseeing daily operations of Securitas security officers at various locations throughout Harvard University.

•Maintaining a complete officer schedule at site locations by filling book offs and extra details as needed while keeping overtime costs at a minimum.

SECURITAS SECURITY SERVICES, INC., BOSE CORP. Framingham, MA 2008-2013

Account Manager

•Responsible for contract security operation including scheduling, payroll, training program and employee performance plans at all Massachusetts locations (1400+ hours/week).

•Work collaboratively with client to meet business objectives and security needs.

•Plan and organize security for special events and details as requested by the client.

•Successfully passed 100% of attempted pre-arraigned unauthorized entry audits for a 24 month period.

•Reduced overtime from an average 9% to less than an average of 2% by improving employee retention, creative scheduling, training and maintaining ‘floater’ positions at the account.

Account Lieutenant

• Responsible for overseeing contract operations for a client’s world headquarters and research development facility 500 hours/week.

BOVENZI INC., Leominster, MA 2004-2008

Chief of Security

• Managed overall security program for a residential living community.

ERIC W. JOHNSON & ASSOCIATES, Fitchburg, MA 1996-2004

President

Independent manufacturer’s sales representative servicing the New England area. Established profitable new accounts and maintained customer satisfaction. Coordinated installations with customer service. Identified customer needs, problems and assisted in finding creative solutions. Assisted customers in space planning with CAD engineers to maximize floor utilization for purchase of products.

FITCHBURG POLICE DEPARTMENT, Fitchburg, MA 1979 1996

Law Enforcement officer

Maintained public safety and developed community relation activities. Some of these activities included, spokesperson to elderly community groups, being a member to the Fitchburg State College Judiciary Board and conducting seminars on neighborhood safety and security issues. Also delivered presentations on safety and dealing with stranger at the local elementary schools. Division specialist specifically selected and trained, (120 hrs.), for Advanced Accident Re-Construction Investigation in fatality and critical motor vehicle accidents.

EDUCATION

CLARK UNIVERSARY Worcester, MA

Bachelor of Arts; Criminal Justice, Minor; Sociology & Psychology

Assisted in developing a drug rehabilitation and outreach program for the Clark University neighborhood. Participated in neighborhood “after school” sports program with area adolescents.

MOUNT WACHUSETT COMMUNITY COLLEGE Gardner, MA

Associates Degree; Criminal Justice, Minor; Sociology & Psychology

Co-Organizer of Meals on Wheels program for the elderly and disabled.

Captain of the men’s basketball team.

REFERENCES:

Ernico Maldari, Manager, BOSE Corporation, 508-***-****.

Ernest Martineau, Chief of Police, Fitchburg, MA, 978-***-****.

Tim Tomasetti, 805-***-****

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