Caridad Susana Mulens

*** **** ***** ******, # **

New York, NY 10031

(347) 573 – 6087

act7w1@r.postjobfree.com

Summary of Skills:

-Certified in Microsoft Word 2007 and Excel 2007

-Knowledge of PowerPoint, The Raiser’s Edge and Outlook 2010

-Bilingual – English and Spanish

-Highly organized and reliable

Experience:

Community Access New York, NY

Receptionist (Intern)

-Answered the telephone and directed calls using Broad Works receptionist computer system

-Copied and renamed saved documents to locate them in other files

-Buzzed clients and employees in through the front and back doors

-Wrote out rent receipts, signed for packages, kept track of FedEx postage labels and called for bike messengers

Opinion Access Corporation Long Island City, NY

Telephone Interviewer

-Called residential customers to conduct telephone surveys

-Entered findings into tracking database

RNS Home Providers Queens, NY

Appointment Setter

-Contacted and hosted clients viewing a presentation on potential real estate in Florida

DOROT New York, NY

Intern

-Prepared Excel spreadsheets for client information

-Photocopied fliers about event information

-Stuffed envelopes and organized papers

-Delivered meals to and bought groceries for senior citizens, as well as assisting them in arriving to appointments

Bayard Rustin High School New York, NY

Assistant

-Organized files in the grade adviser’s office

Education:

The HOPE Program Brooklyn, NY

-Courses in career exploration and communication

-Computer training in Microsoft Office and Internet

-Work Internship

SUNY – Manhattan Educational Opportunity Center New York, NY

-Received Certification in Microsoft Office

Mercy College New York, NY

-Coursework towards Bachelors of Science in Psychology

-GPA 3.087 (103 credits earned)

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