Customer Service Sales

Jennifer Higdon

Marketing an Training Rep/Sales

Huntsville, AL 35801

act7vd@r.postjobfree.com - 256-***-****

I am a dependable, hard working, and motivated team player looking for an opportunity to apply my experience and education within a company that I can grow.

WORK EXPERIENCE

Marketing an Training Rep/Sales

Marketsource - Huntsville, AL - November 2013 to September 2015

• Worked for a various vendors and marketed their products

• Trained employees in different locations on new products released

• Helped vendors with sales

• Peformed audits

Senior Customer Service Rep/Sales

Verizon Wireless - Huntsville, AL - May 2010 to November 2013

• Worked in a call center environment

• Assisted customers with upgrading their phones and calling plans

• Assisted customers with Tech support and fixing their devices Sales/Customer Service

Disney world - Orlando, FL - November 2009 to April 2010 Assisted customers with making their dream vacations possible Administrative Assistant/Dispatch

LG Electronics Alabama Inc - Huntsville, AL - April 2005 to January 2009 Customer service Rep

• Responsible for keeping monthly inventory control of all parts

• Personally assisting Technicians with their daily routes and responsibilities.

• Assisted customers via phone and email in a call center environment as well I also volunteered and helped organize company events for over 900 people. Sales Representative

T-Mobile - Huntsville, AL - November 2003 to April 2005

• Exceeded in high sales, leading to trophies and bonus'

• Greeted customers and opened/closed new accounts. Customer service Rep

West Incorporated - Huntsville, AL - February 2001 to November 2003

• Assisted customers with troubleshooting, sales, and billing for Directv

• Assisted customers with health insurance questions for Pacificare Substitute Teacher

Madison County Board of Education - Huntsville, AL - August 1998 to May 2003

• Filled in for teachers when they needed a day off on a last minute basis

• Taught all grades ranging from K-12th grade

EDUCATION

Associates in Business

Virginia College of Huntsville - Huntsville, AL

Business

Pacific Institute

ADDITIONAL INFORMATION

• Microsoft Office: Advanced in Excel, Outlook, PowerPoint and Word

• Fast paced learner, great ability to multi-task, and work well in multi-cultured environments.

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