Security
Resume:
Erica Govan
Fort Worth Tx, ****9
**********@*****.***
OBJECTIVE
• To apply the knowledge that I have accumulated from the experience and training offered in our
school. To achieve advanced skills regarding new technologies applied, as well as to acquire
knowledge about the position to be applied for.
KEY QUALIFICATIONS
• Data Entry
• Excel
• Microsoft Word
• Outlook
WORK EXPERIENCE
SMITH SECURITY DALLAS, TX
Security Guard, Security 2015- Present
• Secures premises and personnel by patrolling property;monitoring surveillance equipment;inspecting
building, equipment, and access points permitting entry.
Imperial Security Fort Worth Texas-2014-2015
Secures premises and personnel by patrolling property;monitoring surveillance equipment;inspecting
building, equipment, and access points permitting entry.
United Health Care
Customer Service Representative, Customer Service 2014-2015
• Inbound /Outbound telephone calls, Answering questions about billing /taking payments, filing
claims, address change, Transfer calls with third parties
City of Dallas, Dallas TX
Office Assistant, Assistant 2013-2014
• File paperwork and set appointment. Perform administrative and office support activities for multiple
supervisor. Duties may include fielding telephone calls and directing visitors to, word processing,
filing and faxing. Extensive software skills are required as well as Internet research abilities and
strong communication skills. Perform basic clerical tasks, such as systematically arranging letter,
memoranda, invoices and other indexed documents according to an established system. Operates
office equipment and complete general office work, sort and distributes mail, proficiency in basic
word processing, spreadsheet and database programs.
Greyhound Lines
Customer Service Representative, Customer Service 2011-2013
• Inputs information from a variety of sources into a computer database. Duties included receiving and
placing telephone. Maintain solid customer relationships by handling their questions and concerns
with speed and professionalism. Perform data entry and uses software programs. Also may require
research skills to trouble shoot customer problems. Excellent communication abilities.
EDUCATION
Texas Barber College, Dallas TX
Cosmetics 2011-2012
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