Varun Maharajh

*** *.*. **** ***

Plantation, FL 33324

Home: 954-***-****

Cell: 772-***-****

act7sv@r.postjobfree.com

PERSONAL SUMMARY

A bright, talented and ambitious IT support technician with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated and having the ability to organize and present complex solutions clearly and accurately.

PROFILE

Energetic, self-starter who is self motivated and goal oriented.

Detail oriented, able to handle multiple projects concurrently.

Articulate and creative, offering innovative and practical solutions in problem situations.

Ability to communicate effectively with individuals and groups of all levels.

Team player.

Dependable, reliable, honest and hardworking.

Customer focused: very low tolerance for poor service.

Excellent customer facing, communication and rapport building skills.

Physically fit, able to work in confined spaces, crawl and lift heavy objects.

EXPERIENCE

Computer Technician – August 2014- February 2016

Solaris Energy, Miami, Florida

Desktop Computer Repair, Laptop Computer Service, Virus Detection/ Removal, POS Installation & Service, Rollouts & Upgrades, Software Installation Wireless LAN setup, Printer Service, Router/Firewall Install

Perform in-home setup of computer systems and related equipment.

Ensure that customer gets quality service by effective repairs in a timely and efficient manner

Ability to manage DNS, mail settings and MS Office suite

Excellent problem solving skills

Computer Technician- 2007-2013

HCR Enterprise, Trinidad

Diagnosis of desktop, application, networking and infrastructure issues

Experience of supporting a wide and varied client base.

Troubleshooting PC’s, laptops and mobile devices.

Providing 1st/2nd line support to users.

Administering the IT department’s policies and procedures.

Installation and support of telecommunication equipment.

Maintaining a log of all problems detected and system back ups.

Responsible for maintaining backups and for project work such as new builds.

Working closely with software suppliers to resolve operational issues.

Nursing Assistant 2005-2006

Aventura Hospital and Medical Center, Aventura, Florida

Displayed strong clinical skills in assessing vital signs, performing lab draws and glucose checks, and providing pre- and post-operative care.

Adhered to safety guidelines; completed hospital’s three-hour Patient Safety Training Program.

Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.

Complied with HIPAA standards in all patient documentation and interactions.

Preserved patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.

Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.

Computer Technician- 1998-2001

Philips Magnavox Consumer Electronics, Tampa, Florida

Manage a customer base from an offsite location by setting schedule/work appointments for repairs.

Manage customer base by aggressively soliciting new customers and retaining current customers.

Manage parts inventory / co-ordinate pick up and delivery of parts.

Ensure that customers get quality service by completing repairs in a timely and efficient manner

Electronic Technician– 1992- 1998

Philips Magnavox Consumer Electronics, Pompano Beach, Florida

Provide technical support for the production division of the manufacturing facility.

Develop and install operating systems.

Responsible for the repair and maintenance of monitors, scanners and hardware.

Provide assistance at the in-house helpdesk providing technical support by phone and in person to the facilities staff.

Responsible for loading new software and systems on existing equipment.

Responsible for performing troubleshooting activities prior to the implementation of new systems.

EDUCATION & ACHIEVEMENTS

Network Plus

SBCS - 2011

AS Computer Science

Broward college, Florida

A+ Certification 2009

Comp TIA – 2009

Certified Nursing Assistant

Barry University - 2005

AA Computer Engineering

Atlantic Technical Institute - 1994

Eight GCE O’ Level Passes

Queens Royal College, Port of Spain – 1987

North American Philips Service Award

Awarded for highest quality of service in North America

Award as rated by customers - 1995

REFERENCES

REFERENCES UPON REQUEST

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